Support Worker

_{06th November, 2026}

Working at Achieve is more than just a job.
  
Our team makes a real difference in people’s lives every day - and we make sure to support our staff too. We create a workplace where everyone feels safe to be themselves.
  
We welcome people from all backgrounds because we know that different experiences, languages, and cultures help us better support our clients and make Achieve stronger.
  
We’re committed to making sure everyone can take part - whether that’s through physical access or by making sure people feel included in how things are done and how decisions are made.
  
Achieve Australia is a for purpose community organisation that provides services to people with disability and a NDIS- registered provider.

About the role:

The Support Worker is responsible for applying the organisation’s customer service framework and a person-centred approach to provide quality support and assistance to clients in their daily activities to develop skills, maximise their independence, participate within the community and facilitate relationships in line with their Individual Support Plans.

Ideal candidate should be able to work for at least 40 hours per fortnight on a rotating roster. Role is based in Hornsby.

Role Responsibilities:   

• Provide an enjoyable, respectful, and safe environment for all people we support.
• Provide personal/physical care and support to clients including, but not limited to, grooming, toileting, meal preparation and assistance, home support, transport and medication administration.
• Support the use of physical and communication aids and devices and other personal equipment where required.
• Provide support that will enable clients to participate successfully in individual interests, hobbies, and relationships in the community.
• Support clients to access recreational services, transport services, including public transport, taxis, Achieve Australia vehicles.

To be successful in this role, you will need:

• Relevant qualifications (minimum Cert IV in Disability or Individual Support).
• Strong interpersonal, role modelling, and customer service skills.
• Problem-solving abilities with an ability to adapt to changing environments.
• Understanding of and commitment to National Disability Insurance Scheme (NDIS) and Code of Conduct and Workplace Health and Safety.
• Awareness of human rights and challenges facing individuals with disabilities.
• Ability to transport clients in Achieve Australia vehicles (automatic gearbox) across the region.
• Experience in working with and supporting adults and/or children with complex disability.

Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, access to fitness passport memberships and wellness programs.
• Regular training and support to succeed in your role, including paid induction for frontline staff.
• A strong record of promoting from within.

Achieve Australia takes safe hiring seriously.
We want to make sure the people we support are safe and well, and we expect all staff to help make that happen.
  
As part of applying for a job with us, you might need to go through some checks before you start. These could include things like:

• Reference checks
• National Police check
• NDIS Worker Check
• Working with Children check
• Verification of your right to work in Australia.

Please note that a criminal history does not automatically affect employment opportunities.
How to apply: To register your interest, please click ‘Apply Now’ and provide a resume. If you want to share a bit more about you, feel free to add a cover letter as well.
Accessibility and more information:
If you need any reasonable adjustments to help you apply, participate in the process and set you up for success, please reach out—we’re here to support you.
Reasonable adjustments are also available to support staff in their roles beyond recruitment.
Should you required any additional information or support, or experience any issues accessing information or the application form, and require this in an alternate format, you would like a copy of the role description, have questions about the role, or need help applying, please contact us at careers@achieveaustralia.org.au or call 02 9066 5550.
  
To learn more about Achieve Australia, visit our website: www.achieveaustralia.org.au