Manager, FC&FO Data & Analytics (Fraud)

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

 

It starts here. With Bendigo Bank… and you.

 

About the Role

 

Come and be part of our newly enhanced Financial Crime & Fraud Operations (FC&FO) team within Group Risk.

 

As Australia’s banking landscape rapidly evolves, safeguarding our customers and communities from sophisticated fraud and scams has never been more critical. We are looking for an inspiring, technically accomplished, and strategic people leader to take on the pivotal role of Manager, FC&FO Data & Analytics (Fraud).

 

Reporting directly to the Head of Financial Crime & Fraud Detection & Analytics, you will lead a dedicated team of analytics and detection specialists responsible for the responsible for designing, developing and continuously optimising fraud and scam detection strategies to identify emerging threats, minimise customer harm and reduce financial losses.

 

If you are a proven analytics leader who thrives at the intersection of advanced technology, data science, and financial crime mitigation, this is your opportunity to drive meaningful change on a scale.

Key accountabilities include

 

The role will focus on developing and refining detection rules, leveraging behavioural biometrics, risk scores and advanced analytical capabilities to improve detection effectiveness while reducing false positives and unnecessary customer friction.

Work closely with Fraud Operations, Technology, Data Science and Risk teams to enhance detection capabilities and support the Bank’s readiness for the Scams Prevention Framework (SPF). The role will also work closely with Fraud Operations, Technology, Data Science and Risk teams to enhance detection capabilities and support the Bank’s readiness for the Scams Prevention Framework (SPF).

 

What you’ll bring to the role

 

Essential

• Detection strategy and rule development: Design, test, implement and optimise fraud and scam detection rules across banking and payment channels.
• Detection performance: Analyse fraud trends, emerging typologies, detection rates, false positives and losses to identify opportunities for improvement.
• Advanced detection capabilities: Leverage behavioural biometrics, device intelligence and model-generated risk scores to strengthen detection strategies.
• Model development: Partner with data science teams to support the development, testing and implementation of fraud detection models.
• SPF readiness: Identify detection control gaps and support the implementation of risk-based scam detection capabilities aligned with SPF requirements.
• Stakeholder engagement: Collaborate with Operations, Technology, Analytics and Risk teams to translate fraud intelligence into effective detection controls.

 

Highly Desirable

• 4+ years of relevant experience in fraud detection, fraud analytics or financial crime, including at least 2 years of hands-on detection rule development or optimisation.
• Strong understanding of banking fraud and scam typologies.
• Proficiency in SQL and experience analysing transactional data.
• Experience designing, testing and optimising detection rules, including evaluating false positives and detection effectiveness.
• Strong analytical, problem-solving and stakeholder engagement skills.
• Experience using behavioural biometrics, device intelligence or third-party risk scores in fraud detection.
• Exposure to machine learning models and model-driven detection strategies.
• Knowledge of Python, Power BI or similar analytical tools.
• Understanding of the Australian Scams Prevention Framework.

 

Location & Flexibility

This is a permanent full-time position located in Melbourne, Bendigo, Adelaide, Sydney, or Brisbane.

We offer flexible work options that put our people first, working in an authentic hybrid model that blends office connection with remote work flexibility to find a rhythm that works best for you and your team.

 

You’ll collaborate with your leader to establish a balanced hybrid rhythm that works best for you, your team, and the business.

 

Internal Applications

 

Please note, all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application. For more information, check out the Application Process for Internal Candidates page

 

So, why work for us?

 

Want big impact that matters? Here, you’ll know your work directly protects the customers and communities we all serve. You’ll also get access to an exceptional range of benefits, including:

• Genuine Flexibility: Whether it’s hybrid work arrangements, flexible start/finish times, or tailored work rhythms, our approach to flexibility is designed around life and wellbeing.
• Health & Wellbeing Support: Discounted corporate health insurance, subsidized gym memberships, and holistic support through our Employee Assistance Program (EAP) for you and your family.
• Continuous Learning & Growth: Access to our dedicated corporate university, BEN U, alongside targeted leadership development programs and support for external professional accreditations.
• An Inclusive Culture: We celebrate diversity of background, perspective, and thought, fostering an environment where everyone is empowered to speak up and make a measurable difference.

 

Still in two minds?

 

Research suggests that women and individuals from underrepresented groups often hesitate to apply unless they meet every single bullet point. At Bendigo and Adelaide Bank, we believe diversity of thought makes every team stronger so even if you don't tick every single box, we’d still love to hear from you!

 

We’re making better, bigger. And we’ll get there with you.

 

Apply now to take your career to new heights with Bendigo and Adelaide Bank.