Spa Therapist

Join our Anchorage spa team!

Why You'll Love This Role

• Work in a luxury waterfront spa overlooking beautiful Port Stephens
• Flexible casual shifts with weekend penalty rates
• Be part of a supportive and welcoming team that genuinely cares
• Employee discounts across Wests venues, accommodation and health clubs
• Access ongoing training and development opportunities
• Create memorable experiences for guests seeking relaxation and wellbeing

About the Opportunity
Nestled along the pristine shores of Port Stephens, The Anchorage Hotel & Spa is a destination of laid-back luxury. With its relaxed coastal charm, elegant design and warm hospitality, it's where guests come to unwind, indulge and reconnect.

From soothing treatments at Spa Lucca to waterfront dining and unforgettable coastal experiences, every visit is designed to leave a lasting impression.

We are seeking a Casual Spa Therapist to join our welcoming Spa Lucca team. This role is ideal for someone who is passionate about wellness, loves creating exceptional guest experiences and takes pride in maintaining a premium spa environment. 

What You'll Be Doing

• Deliver exceptional, personalised service that creates a memorable spa experience for every guest
• Perform a range of spa treatments including relaxation massage, facials, and body treatments.
• Create a calm and welcoming environment that helps guests relax, unwind and recharge
• Consult with guests to understand their needs and recommend suitable treatments and products
• Understand our products and ingredients to confidently prescribe retail recommendations
• Maintain the cleanliness, presentation and readiness of treatment rooms and spa facilities
• Assist with reception duties, guest bookings and spa coordination where required
• Follow workplace health, safety and hygiene standard

About You
You thrive on making people feel welcome, comfortable and cared for. You have a genuine passion for customer service and enjoy being part of a team that creates memorable experiences.

You'll thrive with us if you:

• Are friendly, engaging and enjoy connecting with people
• Take pride in your presentation and work environment
• Enjoy working in a luxury guest-focused environment
• Are reliable and enjoy working as part of a team
• Are available to work across a day roster 
• A passion for health, wellness and guest experiences
• A current First Aid and CPR certification (or willing to obtain)
• Hold a diploma in Beauty Therapy

All candidates progressing to the next stage of recruitment will complete relevant checks, including a criminal history check, reference checks, and right-to-work verification — all facilitated by The Wests Group.

Why you will love being part of Wests
When you join Wests, you’re joining a workplace that values your wellbeing, growth, and balance — with benefits designed to help you thrive both personally and professionally:

• Wellbeing: First Nations Cultural Leave, Wellbeing Leave, flexible work options, community care leave, free annual flu vaccinations, and access to 24/7 Employee Assistance Programs (EAP).
• Career: Paid traineeships and professional development programs.
• Financial: Award wages and penalty rates, paid parental leave, 17.5% annual leave loading, and 40% off meals for employees.
• Lifestyle: $25/month Balance Collective gym membership (including your partner), discounted nib Health Insurance, savings at Reflections Holiday Parks, and discounted stays at The Executive Inn, The Gateway Inn, and The Anchorage Hotel & Spa.

At Wests, we’re proud to create a workplace that reflects the diversity of our community. We welcome people from all backgrounds and strongly encourage Aboriginal and Torres Strait Islander peoples to apply.

If you’re ready to take the next step in your wellness journey and be part of a team that genuinely cares, we’d love to welcome you to Spa Lucca.