Senior Business Analyst

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a driven Strategy Consultant to join our team.

We are seeking an experienced Senior Business Analyst to join an Agile, multidisciplinary team delivering cyber security, resilience and remediation initiatives across a large and complex ICT environment. This role will play a key part in strengthening cyber security posture, supporting security compliance and driving improvements across business processes, technology and operational capabilities.

Working with technical specialists, business stakeholders and senior executives, you will lead business analysis activities, translate complex requirements into practical solutions and support the successful delivery of strategic cyber security initiatives. This is an initial 12-month contract commencing 1 February 2027, with a hybrid working arrangements based across QLD, ACT, VIC, NSW or SA.

What You'll Do

• Lead and coordinate complex business analysis and requirements elicitation activities across cyber security and ICT initiatives.
• Engage with stakeholders to understand business needs, identify process improvements, resolve competing priorities and define clear requirements.
• Develop and maintain key business analysis artefacts, including As-Is and To-Be process models, detailed user stories, use cases, integration data flow diagrams and test cases.
• Support cyber resilience, security remediation, compliance and risk management initiatives across enterprise ICT environments.
• Analyse business processes, systems and operational challenges to identify improvement opportunities and recommend fit-for-purpose solutions.
• Manage requirements traceability, scope changes, dependencies, risks and stakeholder expectations throughout the project lifecycle.
• Collaborate with Agile delivery teams through two-week sprint cycles, supporting solution design, prioritisation, testing and implementation.
• Work closely with cyber security and technical teams to assess vulnerabilities, remediation activities, security controls and compliance requirements.
• Coordinate quality assurance, verification and validation activities, ensuring delivered solutions meet business and technical requirements.
• Communicate complex technical concepts and analysis outcomes to both technical and non-technical stakeholders.

What You'll Bring

• Demonstrated experience as a Business Analyst or Senior Business Analyst delivering cyber security, cyber resilience, security remediation or compliance initiatives within large and complex ICT environments.
• Strong knowledge and practical application of cyber security frameworks, policies and standards, including:
• Protective Security Policy Framework (PSPF).
• Australian Government Information Security Manual (ISM).
• Essential Eight Strategies.
• National Institute of Standards and Technology (NIST) frameworks.
• Proven experience in business process modelling, requirements definition and management, stakeholder relationship management and business process improvement.
• Experience developing business analysis deliverables, including process models, user stories, use cases, data flow diagrams and test cases.
• Exposure to enterprise cyber security and vulnerability management technologies such as Archer IRM, Rapid7, Tenable, Microsoft Defender, Forescout and Sentinel.
• Strong stakeholder engagement, communication and influencing skills, with the ability to work effectively with senior executives, technical specialists, business representatives and external providers.
• Experience working within Agile delivery environments and managing competing priorities, complex dependencies and tight delivery timeframes.
• Strong analytical, problem-solving and risk management capabilities, with the ability to translate complex business and technical requirements into actionable outcomes.
• Experience working within government or other regulated environments, particularly across enterprise infrastructure, cloud, identity and access management, security operations and ICT transformation.
• A current Negative Vetting Level 1 (NV1) security clearance.

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working (for majority of our roles) with team anchor days to support collaboration.
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.