Quality & Compliance Business Partner - NSW

Job Description

Are you passionate about quality, compliance and child safety, and ready to make a meaningful impact across OSHC services?

At Junior Adventures Group (JAG), we’re dedicated to creating safe, nurturing and engaging environments where children can thrive. As a Quality & Compliance Business Partner, you’ll play a key role in supporting our services to meet regulatory and quality standards while building the capability of our teams across NSW.

This is an opportunity to use your expertise to coach, guide and empower service leaders, strengthen compliance practices and drive continuous improvement.

About the role

As the Quality & Compliance Business Partner, you’ll support services to operate in line with relevant legislation, regulations and JAG policies and procedures.

Working in a hybrid environment, with 3 days in the office and 2 days working from home, you’ll collaborate with Service Managers, Educators, leadership teams and external stakeholders to build a strong culture of accountability, safety and quality.

This is a 6-9 month fixed-term contract, with potential for extension.

You’ll be responsible for:

• Conducting audits and site visits to assess compliance with quality frameworks and organisational standards
• Supporting services with Quality Improvement Plans (QIPs), action plans and corrective actions
• Coaching and guiding service leaders to strengthen quality practices and outcomes
• Supporting external regulatory audits and inspections
• Monitoring legislative and regulatory changes and communicating updates across the business
• Acting as a key contact for state-based regulatory authorities
• Championing safeguarding and child protection practices across JAG
• Supporting safeguarding training and capability development
• Assisting with the investigation and management of safeguarding, compliance, safety and quality incidents
• Developing, reviewing and maintaining policies and procedures
• Identifying compliance and quality training needs and partnering with Learning & Development on solutions
• Providing advice on risk management, child safety, safeguarding and incident management
• Driving continuous improvement and supporting services to achieve strong National Quality Standard outcomes

About you

You’ll bring strong knowledge and experience in the Education and Care sector, with a genuine passion for quality, compliance and child safety.

To be successful, you’ll have:

• 3-5 years’ experience in compliance, quality assurance or regulatory roles within Education and Care
• In-depth knowledge of the Education and Care Services National Law, National Quality Standards, reportable conduct schemes and Child Protection legislation
• Proven experience conducting audits, compliance reviews and developing QIPs
• Strong communication and interpersonal skills, with the ability to engage and influence a range of stakeholders
• Excellent organisation and time management skills, with the ability to manage multiple priorities
• A proactive, solutions-focused approach to compliance challenges
• A passion for best-practice outcomes and developing the capability of others
• Previous experience working with sector and state-based regulators, highly regarded
• A valid Working with Children Check and current driver’s licence
• Willingness to travel across NSW for site visits and work outside normal business hours when required
• Commitment to Junior Adventures Group’s Safeguarding Declaration

Why join Junior Adventures Group?

At JAG, we believe in creating brighter futures together. You’ll join a supportive team where your expertise can make a genuine difference to the quality, safety and experiences we provide for children and families.

Here’s what you can expect:

• Hybrid working – 3 days in the office and 2 days from home
• Career development – Access career pathways and opportunities to grow
• Supportive team culture – Work alongside passionate people committed to making a difference
• Health & wellbeing benefits – Discounted health insurance through Bupa
• Fitness & lifestyle discounts – Save up to 50% through WhereFit, with access to 400+ gyms and studios
• Referral rewards – Benefit from our employee referral program
• Community impact – Make a meaningful difference to children, families and communities

Additional Information

At Junior Adventures Group, child safety and child safeguarding principles are our top priorities. Our recruitment process includes thorough background checks and screenings to ensure the wellbeing of all children in our care. 

We welcome individuals from all backgrounds, abilities, and identities, including Aboriginal and Torres Strait Islander people.