Administration Assistant (Remote – Sydney/East Coast Australia)

Ariel Air Charters is a customer-obsessed aviation company delivering safe, reliable, and seamless charter experiences across Australia. We are seeking a proactive and highly organised Administration Assistant to support our operations, finance, and leadership teams. This is a remote role for candidates based in Sydney or elsewhere on Australia’s East Coast (AEST/AEDT time zones).

Why join us

• Work remotely while supporting a fast-paced, mission-driven aviation business
• Collaborative, supportive team with clear processes and room to grow
• Competitive salary package with superannuation
• Flexibility around standard AEST/AEDT business hours
• Ongoing training and career development in a unique industry

What you’ll do

• Provide day-to-day administrative support to operations, finance, and executive stakeholders
• Manage calendars, coordinate meetings, prepare agendas, take minutes, and track follow-up actions
• Prepare and format documents, proposals, reports, and client correspondence with exceptional attention to detail
• Assist with travel and accommodation bookings for crew and stakeholders; prepare itineraries as needed
• Maintain accurate records and data entry across our CRM and document management systems
• Support compliance-related administration (e.g., keeping certifications and policy documents up to date)
• Process supplier invoices, expense claims, purchase orders, and basic reconciliations
• Monitor shared inboxes, triage enquiries, and provide timely, professional responses
• Liaise with vendors and internal teams to keep tasks moving and resolve issues promptly
• Contribute to process improvements and the creation of clear SOPs

What you’ll bring

• 2+ years of administration experience (aviation, travel, logistics, or professional services advantageous)
• Outstanding organisation, time management, and follow-through across multiple priorities
• Clear written and verbal communication with a customer-first mindset
• High accuracy and attention to detail when handling documents, data, and numbers
• Proficiency with Microsoft 365 or Google Workspace; familiarity with CRMs and accounting tools (e.g., Xero or MYOB) a plus
• Comfort working remotely with reliable internet and strong digital productivity skills
• Unrestricted Australian working rights and ability to work standard AEST/AEDT hours

The details

• Location: Remote within Sydney or the East Coast of Australia (NSW, ACT, VIC, QLD, TAS)
• Employment: Full-time (flexible start/finish within core AEST/AEDT hours)
• Compensation: Competitive salary + superannuation, commensurate with experience
• Start: As soon as available
• Requirements: Right to work in Australia; background and reference checks may be conducted

How to apply

Submit your application using the online form on this page and upload your resume. A brief cover letter outlining your relevant experience and availability is appreciated. Applications are reviewed on a rolling basis.

Ariel Air Charters is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.