Product Owner, AI Enabled First Party Lending

Description

What’s the role?

You’ll be joining Home Lending’s Apply & Settle Release Train, where the work you do shapes how customers and lenders get a home loan with Westpac. As Product Owner, AI Enabled First Party Lending, you’ll own the vision, business cases and delivery plans for using AI to rethink first party lending. You’ll give the squad clear business direction so outcomes line up with our FY29 commitments for straight-through processing and time to decision.

You’ll set the squad’s goals and guardrails and own its roadmap. That includes AI capabilities that support lenders and customers, such as document capture, consent management and conversation transcription. Working with engineers, data scientists, Lender Experience and Customer Experience squads, product partners and vendors, you’ll design solutions that are compliant by design and help us move to end-state products.

You’ll also identify and manage the risks and controls in what you deliver, including model risk, privacy and responsible AI requirements, and make sure 2LOD and Legal understand them throughout delivery. You’ll support problem definition and use data, lender feedback and cohort analysis to turn agreed business requirements into clear priorities.

What do I need?

• Strong product management experience in banking or financial services, ideally in lending
• Proven experience as a Product Owner in an Agile environment
• Experience delivering AI, automation or data-driven products, and an understanding of model risk and responsible AI governance
• Proven ability to partner with business and delivery stakeholders and act as a bridge between them
• A track record of delivering complex initiatives in a fast-paced environment
• Experience writing business strategy and papers to support large-scale change
• Strong written and verbal communication, with the ability to build relationships and influence across business, technology and risk

Why join us? 

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: 

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! 
• A variety of leave options including Culture, Lifestyle and Wellbeing leave 
• Tailored learning and development opportunities to help your grow your career within the bank 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives 

Create Your Future Today

To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, Sustainability and Flexibility’ section.

We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development. If you'd like to practise your interview technique or make your CV more impactful before you apply, check out our new self-paced eAcademy course, Prepare for Your Internal Job Search: CV & Interview Essentials. You can also Check out our FAQs and internal support resources here. 

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible