Office Manager

BANIWAL DENTAL PTY LTD, trading as Brite Dental Group, is seeking a highly organized and efficient Office Manager to join our team at our Browns Plains location in Queensland, Australia. As a leading dental practice, we are committed to providing exceptional dental care to our patients and creating a positive and welcoming environment for our team.

As the Office Manager, you will play a crucial role in the smooth and efficient operation of our practice. You will be responsible for managing the day-to-day administrative tasks, overseeing the front desk team, and ensuring the office runs efficiently and effectively.

Key responsibilities include:

- Managing and overseeing the daily operations of the office, including scheduling, patient flow, and inventory management

- Supervising and training front desk staff to ensure excellent customer service and efficient workflow

- Maintaining accurate and up-to-date patient records and managing patient billing and insurance claims

- Coordinating with dental providers to ensure timely and accurate treatment plans and scheduling

- Managing office supplies and equipment, and coordinating repairs and maintenance as needed

- Handling patient inquiries and complaints in a professional and timely manner

- Implementing and enforcing office policies and procedures to ensure compliance with regulations and standards

- Assisting with marketing and promotional activities to attract new patients and retain existing ones

- Collaborating with the management team to develop and implement strategies for improving office efficiency and productivity.

Qualifications and skills required:

- Previous experience in a similar role, preferably in a dental or healthcare setting

- Minimum of Diploma or above

- Strong leadership and communication skills

- Excellent organizational and time-management skills

- Proficiency in dental software and Microsoft Office

- Knowledge of dental terminology, procedures, and insurance processes

- Ability to multitask and work well under pressure in a fast-paced environment

- Attention to detail and accuracy in record-keeping and financial management

- A positive and professional attitude with a commitment to providing exceptional customer service.

We offer a competitive salary of $76,000 to $84,000, depending on experience, as well as opportunities for growth and development within our expanding practice. If you are a motivated and dedicated individual with a passion for dentistry and excellent management skills, we would love to hear from you. Apply now to join our dynamic team at BANIWAL DENTAL PTY LTD Trading as Brite Dental Group.