Senior Sales Account Manager

Lead a dedicated sales portfolio. Grow strategic accounts. Bring your team together to deliver results.

Are you an experienced B2B sales professional ready to take greater ownership of both strategic accounts and the performance of a dedicated sales portfolio?

Pro AV Solutions Queensland is looking for a Senior Sales Account Manager to join our Sales Team in Milton.

This is more than a traditional account management role. Alongside managing and growing key customer relationships, you'll lead a dedicated sales segment portfolio, working closely with three other sales team members to activate the portfolio and collectively deliver against agreed sales targets.

You'll bring the team together around opportunities, provide direction and support, maintain momentum across the portfolio and ensure everyone is focused on achieving strong commercial outcomes.

The opportunity

As Senior Sales Account Manager, you'll have two key areas of focus.

Lead your sales segment portfolio

You'll take a leadership role across a dedicated market segment, working alongside three other team members responsible for activating and growing the portfolio.

You'll actively engage the team to create focus, accountability and momentum around sales opportunities and targets.

You'll:

• Lead the strategy and sales activity across your dedicated segment portfolio
• Actively engage and coordinate the three team members working within the portfolio
• Set clear priorities and maintain focus on agreed sales targets
• Bring the team together to identify, qualify and progress opportunities
• Monitor portfolio performance, pipeline activity and progress against targets
• Encourage accountability and proactively address gaps or opportunities
• Share your experience and provide guidance, support and mentoring to team members
• Work closely with the Head of Sales & Business Development to align portfolio activity with broader sales objectives
• Help create a collaborative, high-performing approach where the team shares responsibility for the success of the portfolio

This is hands-on sales leadership. You'll be expected to lead from the front, actively managing your own customer relationships and opportunities while helping the wider portfolio team succeed.

Manage and grow strategic accounts

Alongside your portfolio leadership responsibilities, you'll continue to be an active Senior Account Manager with responsibility for developing significant customer relationships and generating sustainable growth.

You'll:

• Manage and grow key strategic customer accounts
• Build trusted, long-term relationships and become a valued partner to your customers
• Identify new business opportunities within existing accounts and across your market segment
• Lead major sales opportunities, tenders and complex client engagements
• Develop account and pursuit strategies that support sustainable revenue growth
• Maintain a strong and healthy sales pipeline
• Focus on revenue, margin, account growth and diversification
• Collaborate with technical, project delivery and client services teams to deliver excellent customer outcomes

What we're looking for

We're looking for an experienced sales professional who combines commercial drive, strong relationship management and the ability to bring a team together around a common goal.

You'll be someone who:

• Has strong B2B account management and business development experience
• Has experience taking the lead within a sales team, portfolio or market segment
• Knows how to motivate and engage others to achieve shared sales targets
• Can provide direction and accountability while maintaining a positive, collaborative team environment
• Is confident managing senior client relationships and complex sales cycles
• Can identify, qualify and strategically pursue high-value opportunities
• Has strong commercial judgement and understands revenue, margin, pipeline and sustainable account growth
• Is comfortable leading tender responses and major sales engagements
• Communicates confidently with customers, team members and senior stakeholders
• Enjoys mentoring others and sharing knowledge
• Is proactive, accountable and genuinely motivated by achieving results

Experience within audio visual, technology, ICT, unified communications or another solutions-based environment would be highly regarded.

Why join us?

This is an opportunity to take the next step beyond traditional account management.

You'll have the opportunity to:

Lead a portfolio
Take ownership of a dedicated sales segment and help set the direction for how the team activates and grows it.

Lead through influence
Work closely with three other sales team members, providing focus, support and accountability to achieve shared targets.

Own strategic accounts
Develop meaningful customer relationships while identifying opportunities for long-term growth.

Lead from the front
Remain actively involved in sales while using your experience to help others perform at their best.

Pursue complex opportunities
Work alongside experienced technical and delivery teams on significant projects, tenders and solution-based opportunities.