City Compliance Officer

Description

City Compliance Officer       

Reference number: 11336

Closing date: 11:00pm – Friday, 20 November 2026.

• Full-time permanent position
• Band 5 role - Salary commencing at $85,114.74 per annum, plus 12% superannuation, commensurate with skills and experience, plus relevant industry allowance
• Monthly RDO available
• Ample free parking available 

The Opportunity 

Moonee Valley City Council is seeking an enthusiastic and community-focused City Compliance Officer to join our City Safety & Amenity team. In this diverse and rewarding role, you will help maintain community safety, amenity and public order through a balanced approach to education, engagement and enforcement. You will be responsible for investigating and resolving a broad range of compliance matters relating to animal management, local laws, building site compliance and asset protection. Working closely with residents, builders, contractors, government agencies and other stakeholders, you will provide advice, conduct inspections, investigate complaints and ensure compliance with relevant legislation, regulations and Council policies.

Key Responsibilities

• Investigate complaints and breaches relating to Local Laws, animal management, building site compliance and asset protection matters.
• Conduct inspections, audits and compliance assessments in accordance with relevant legislation and Council policies.
• Promote voluntary compliance through education, advice and engagement, while undertaking enforcement activities where required.
• Prepare correspondence, reports, evidence and documentation to support investigations and legal proceedings.
• Assess permits, registrations and applications relevant to the role.
• Liaise with residents, builders, contractors, Victoria Police, emergency services and other stakeholders to resolve compliance issues.
• Assist with animal control activities, including responding to nuisance or dangerous animal matters.
• Maintain accurate records and provide high-quality customer service to internal and external stakeholders.

Skills & Experience

• Certificate IV or Diploma qualification in Statutory Compliance or a related discipline, with relevant experience in a compliance, animal management, regulatory and enforcement environment. 
• Strong written and verbal communication skills, including experience preparing detailed reports, correspondence and enforcement documentation, together with the ability to interpret and apply legislation, regulations and local laws. 
• Well-developed investigative skills, including the ability to gather evidence, analyse information and resolve complex compliance matters in a fair and timely manner.
• Demonstrated conflict resolution and problem-solving skills, with the ability to manage challenging situations and achieve appropriate regulatory outcomes. 
• Strong organisational and time management skills, with the ability to manage competing priorities, statutory deadlines and a diverse workload. 
• Sound computer literacy, including experience using Microsoft Office applications and compliance management systems. 
• Current Victorian Driver's Licence.

Next Steps

Applications must be submitted through our online system and should be in line with the Moonee Valley City Council Application Guide. Applications that do not meet these requirements may not be considered.

For further information about the role, please contact Susan Bitzilis, on 03 9243 1728. If you'd like to view the Position Description, learn more about what we do, or find out why Moonee Valley City Council is a great place to work, visit our Careers website at https:https://mvcc.vic.gov.au/work/my-career/work-with-us/