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Listed 8 weeks ago

Business Analyst

XPT Software Australia Pty

IT
Location
Melbourne, VIC
Type
Full-time

About the role

Job Role

Business Analyst (Telecom Domain)

Location

Sydney & Melbourne

Job Responsibilities

• Captures business and user requirements (as stories for agile shops)

• Ensures requirements are understood, developed, tested, and delivered to specification

• Owns the relationship with project stakeholders to identify, prioritize, model, and document business, process, and data requirements

• Represents project stakeholders throughout planning, development, and release processes

• Works with the platform team to develop release estimates

• Supports the testing effort

• Works with stakeholders to drive adoption

• Define processes across Customer/IT/Employee workflows.

• Fluent in both written and spoken English

• Minimum 3 years of experience in process design across ITSM Or Customer Service Management/ Field Service Management/ HR Service Delivery

• Must have strong ServiceNow technical knowledge

 



Apply

via xptsoftware.zohorecruit.in

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