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Listed 3 days ago

Transmission Engineer

Vocus

Electrical/Electronic
Location
Melbourne, VIC
Type
Full-time

About the role

Help Keep Critical Communications Networks Running We're looking for a Transmission Engineer to join our Operational Command Centre and play a key role in supporting the networks that keep businesses, communities, and critical services connected. As part of a highly skilled operations team, you'll be responsible for monitoring, maintaining, and restoring transmission services across optical, terrestrial, submarine, power, and facilities infrastructure. Working in a fast-paced 24x7 environment, you'll help ensure network availability, performance, and resilience while delivering exceptional service outcomes for customers. Australian Citizenship is mandatory as part of the criteria for NV1 clearance. You must fit all the criteria be eligible for NV1 clearance. This position operates within a 24x7 Operational Command Centre and requires participation in a rotating shift roster, including nights, weekends, and public holidays.   What You'll Be Doing As a Transmission Engineer, you will: Monitor and support critical transmission infrastructure, including optical, terrestrial, submarine, power, and facilities networks. Investigate, troubleshoot, and coordinate the resolution of network faults and service incidents. Drive service restoration activities to minimise customer impact and maintain agreed service levels. Support planned maintenance, network changes, and operational activities to ensure service continuity. Monitor network performance, identify service risks and trends, and contribute to ongoing network improvement initiatives. Work closely with Engineering, Field Services, Carriers, Vendors, Customer Operations, and Service Delivery teams to maintain reliable network services. Maintain accurate operational records, incident updates, and technical documentation. Contribute to continuous improvement initiatives focused on operational efficiency, automation, and service quality.   About You You are a proactive and customer-focused telecommunications professional who thrives in a fast-paced operational environment. You enjoy problem-solving, working collaboratively, and responding to network incidents that require timely and effective action.   You'll Bring Experience in Telecommunications Network Operations, NOC, Service Assurance, Transmission Engineering, or a similar operational environment. Strong fault-finding, troubleshooting, and incident management experience across transmission or carrier network infrastructure. Knowledge of network monitoring, service restoration, and operational support processes within a 24x7 environment. Strong communication skills with the ability to work effectively with customers, vendors, and technical stakeholders. Ability to participate in a rotating shift roster, including nights, weekends, and public holidays Desirable Experience Experience supporting optical, submarine, or critical telecommunications infrastructure. Experience within carrier, wholesale telecommunications, managed services, or other mission-critical operational environments. Relevant industry certifications such as CCNA, CCNP, JNCIA, MEF, ITIL, or optical networking certifications
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