Network Business Systems & Data Stewardship Officer

About Icon Water

Icon Water is an iconic Canberra organisation that has been delivering essential water and wastewater services to the ACT community for more than 100 years.

Our people play a vital role in delivering services that support the health, prosperity and liveability of our region. Guided by our values of Care, Connection, Community and Courage, we are committed to building a high-performing, inclusive workplace where our people can thrive while making a meaningful contribution to the Canberra community.

Icon Water is an Equal Opportunity Employer which values diversity and inclusion. We encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a strong focus on gender balance within the organisation and encourage women to apply.

The Opportunity

At Icon Water, we're looking for someone who understands water and wastewater operations from the ground up. Whether you've worked in network operations, maintenance, field services, planning and scheduling, or a related trade environment, this role offers an opportunity to apply your operational expertise to improve the systems and data that support the delivery of essential services every day. As the Network Business Systems & Data Stewardship Officer, you will play a key role in supporting the business systems that underpin Network Maintenance operations, ensuring operational data is accurate, reliable and supports informed decision-making across the business.

Working across Oracle WAM, Mobile Workforce Management (MWM), GIS and related Network systems, you will investigate system and data issues, support end-to-end work management processes, drive improvements to data quality and operational workflows, and collaborate with stakeholders across Network Maintenance, Asset Information, Data Governance and Digital Technology. Through your work, you will help strengthen the systems, processes and data that enable the safe and efficient delivery of water and wastewater services to the Canberra community.

What You'll Bring

You are a practical problem solver with strong understanding of water or wastewater operations and how work is planned, delivered and captured through operational systems.

You bring experience from water, wastewater, utilities or a similar operational environment and enjoy working with both technical specialists and frontline operational teams to improve outcomes.

Success in this role will be supported by:

• Experience within water, wastewater, utilities, infrastructure or a similar operational environment.
• Strong understanding of operational work management processes and the end-to-end asset maintenance lifecycle.
• Practical experience using or supporting operational systems such as Oracle WAM, MWM, GIS or similar platforms.
• Demonstrated ability to investigate problems, identify root causes and implement sustainable solutions.
• Strong analytical skills and experience working with operational data and reporting tools.
• Excellent stakeholder engagement and communication skills.
• Relevant trade, technical or tertiary qualifications highly regarded.

Why Join Icon Water?

This is an opportunity to apply your operational expertise in a role that directly influences the systems, data and processes supporting the delivery of essential water and wastewater services to the Canberra community. You'll work with experienced operational and technical professionals while helping drive improvements that enhance efficiency, data quality and service delivery across the Network business.

In return, we offer:

• Competitive remuneration package
• 15% employer superannuation contribution
• Professional development and career development opportunities
• Free gym membership, physiotherapy and a range of wellbeing initiatives
• Employee Assistance Program
• A supportive, inclusive and values-led workplace culture

How to Apply

If you're ready to apply your operational expertise to improve the systems and data that support essential water and wastewater services, we'd love to hear from you.

Please submit your CV and a one-page cover letter outlining your relevant experience and interest in the role.

Applications close Wednesday 25th November

For further information on the role, including key accountabilities and position requirements, please refer to the Position Description available on the Icon Water Careers Portal.  

For any additional information, please contact mohamed.abouelkheir@iconwater.com.au.