IT Salesforce Business Analyst/Project Manager

Join the City of Tea Tree Gully and play a key role in delivering our Salesforce Program and digital transformation initiatives. Reporting to the Team Leader IT Business Initiatives, the IT Salesforce Business Analyst/Project Manager role acts as the key link between business units, technology teams and external partners to ensure Salesforce and related digital initiatives align with organisational priorities, deliver business value, and enhance customer and employee experiences.

This is a 12 month fixed-term contract

Key Responsibilities: 

• Develop detailed functional and non-functional requirements to translate business needs into effective Salesforce solutions. 

• Maintain a strong understanding of Council applications, system integrations, and IT frameworks to support Salesforce initiatives. 

• Facilitate change management activities to ensure successful adoption of new systems, processes, and technologies. 

• Prepare business cases and supporting documentation for budgeting, investment, and strategic planning processes. 

• Monitor project risks, issues, and progress, ensuring effective governance and successful delivery outcomes.

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You'll bring:

• A bachelor qualification in an appropriate discipline or equivalent demonstrated experience 
• Project management / business analysis qualifications or equivalent demonstrated experience

• Strong project management and business analysis experience.

• Excellent stakeholder engagement and communication skills.

• Experience delivering projects through formal governance frameworks.

• Business process improvement and change management capability.

• Salesforce experience desirable but not essential.

This is an exciting opportunity to influence strategic initiatives and deliver meaningful outcomes for both our organisation and community.

Position Description – IT Salesforce Business Analyst / Project Manager 

Apply Today! 

We encourage people of Aboriginal and Torres Strait Islander identity, as well as people of culturally diverse backgrounds and diverse abilities, to apply. 

Please let us know about any adjustments that would help you to be your best self during the selection process. We welcome conversations towards workplace adjustments.

Salary range is between $111,846 to $118,917 plus superannuation guarantee and will be negotiated commensurate with skills, experience and qualifications.

Applications close 10am, 23 November 2026. We will be actively shortlisting and interviewing during the application period and the position may be awarded before the advertised close date.

For more information or a confidential discussion, please contact Rebecca Baines on 0468 527 613

Discover your potential at the City of Tea Tree Gully.