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NewListed 2 days ago

Area Manager

Latitude

Account & Relationship Management
Location
Melbourne, VIC
Type
Full-time

About the role

Build stronger retail partnerships. Help store teams succeed. Grow your territory with Latitude.

At Latitude, we make it possible, with financing solutions in the moments that matter. Through our Sales Finance business, we partner with leading retailers to help customers access finance at the point of sale.


We’re looking for an Area Manager who understands that strong commercial results start with understanding a partner’s business. Someone who can build trusted relationships, coach store teams and follow through on the details that make a difference.


This is an opportunity to take ownership of a territory, working with retail partners to improve performance, strengthen capability and deliver positive customer outcomes.


Your impact

Reporting to the Head of Sales ANZ, you’ll be the connection between Latitude and the regional and store teams across your territory.


You’ll get to know their priorities, challenges and customer journeys, tailoring your support to each partner. From delivering training to resolving an application issue or helping launch a campaign, you’ll combine relationship management with practical execution.


You’ll:

  • Build relationships with regional managers, store owners, managers and sales teams, helping them make the most of their partnership with Latitude.
  • Coach and train store teams to build product knowledge, selling confidence and responsible finance practices.
  • Use store performance data to identify growth opportunities and improve application quality, conversion and finance uptake.
  • Provide responsive partner support, coordinating with internal teams to resolve application, settlement and operational queries.
  • Bring national and local campaigns to stores, ensuring teams understand the offers and have accurate, compliant promotional materials.
  • Conduct regular store visits and follow-ups, maintaining clear records of engagement, training, performance and risks.
  • Share retailer feedback with national teams and recommend improvements that make it easier for partners to work with us.

What you’ll bring

You’re comfortable building relationships at both store and head-office level. You listen, understand what matters to a partner and turn that understanding into practical support.


You’re also organised and persistent, balancing competing priorities and keeping ownership of an issue until it’s resolved.


We’re looking for:


  • Strong communication and influencing skills, with the ability to coordinate action across teams without formal authority.
  • The ability to manage a large partner portfolio through clear prioritisation, accurate records and reliable follow-through.
  • Confidence using CRM systems, dashboards and KPIs to guide activity and identify opportunities.
  • Experience in partner management, enablement, operations or commercial support within retail, financial services, payments or a franchise network.
  • Experience coordinating campaigns and supporting compliance activities, such as training, evidence collection and issue tracking.



More possibilities for you

You’ll contribute to the growth and transformation of a commercially important part of Latitude, with opportunities to strengthen both our retail partnerships and how we support them.


You’ll work in a collaborative team that values insight, accountability and results, with scope to bring forward ideas and see them put into practice.

We believe doing great work starts with feeling supported.


We make it possible…

  • To spend more time with your loved ones—with an extra week of paid leave each year through our Take 5 initiative.
  • To enjoy greater flexibility—with flexible working arrangements that support your role and responsibilities.
  • To put your wellbeing first—with Sonder, a 24/7 support app for mental and physical wellbeing.
  • To access financial benefits—with discounts on Latitude products and services.

Our values—Take Ownership, Pursue Excellence, Win Together and Create Tomorrow—guide how we work and support each other.


Ready for your next opportunity?

You don’t need to tick every box. If you bring many of the skills we’re looking for and feel this could be your next step, we’d love to hear from you.


Bring your relationship skills and commercial drive. Apply now and help us make it possible.


As part of the recruitment process, successful applicants will be required to complete background checks prior to commencing employment.

Apply

via latitudefinancial.wd3.myworkdayjobs.com

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