Lead the Night Shift. Drive Quality. Make an Impact.

Do you have a keen eye for detail and a passion for leading by example? We're looking for a proactive supervisor who can motivate a team, uphold exceptional cleanliness standards, and ensure guests experience a welcoming and well-presented environment every day.

About the Role

We are currently seeking an experienced and hands-on Overnight Public Area Supervisor to lead our overnight cleaning operations within a premium hotel environment. This is an excellent opportunity for a motivated leader who takes pride in maintaining exceptional presentation standards while supporting and developing a high-performing team.

Working overnight shifts from 11:00pm to 7:00am, you'll play a key role in ensuring the hotel's public areas remain clean, safe and welcoming for guests. Shifts are rostered across a 7-day operation, which may include weekends and public holidays.

Location: Sydney CBD, NSW

What You'll Be Doing

As the Overnight Public Area Supervisor, you'll lead from the front while ensuring all cleaning operations are completed to the highest standard.

Your responsibilities will include:

• Supervising the overnight Public Area team, providing direction, support and guidance throughout each shift.
• Allocating and monitoring daily tasks to ensure all scheduled duties are completed efficiently and on time.
• Conducting quality inspections of public areas including lobbies, bathrooms, lifts, corridors and back-of-house areas to ensure hotel standards are consistently met.
• Ensuring all overnight cleaning and deep-cleaning activities are completed in accordance with the scope of works and site requirements.
• Reporting maintenance issues, hazards and operational concerns to the appropriate stakeholders.
• Providing completion reports, photos and shift updates to management.
• Supporting the team with hands-on cleaning duties where required.
• Assisting with the training, coaching and development of team members.
• Maintaining a strong focus on workplace health and safety, compliance and quality standards.
• Building positive working relationships with hotel management and key stakeholders.

About You

To be successful in this role, you'll have:

• Previous supervisory, team leader or leading-hand experience within cleaning, housekeeping, hospitality or facilities services.
• Experience leading teams in a fast-paced operational environment.
• Strong attention to detail and commitment to maintaining high presentation standards.
• Experience conducting inspections, audits or quality checks.
• Excellent communication and organisational skills.
• The ability to motivate, support and develop team members.
• Confidence using mobile devices to complete reports, communicate updates and provide completion photos.
• The ability to work independently and make decisions during overnight operations.
• Availability to work 11:00pm - 7:00am shifts on a roster scheduled across a 7-day operation.

Why Join Challenger?

At Challenger, we believe our people are our greatest strength. When you join us, you'll enjoy:

• Work at a prestigious 5-star hotel in Sydney CBD.
• Consistent overnight shifts: 11:00pm - 7:00am
• Opportunity to lead an established team within a premium hotel environment
• Hospitality Award rates plus applicable penalty rates and allowances.
• Early access to your wages through our wage access app.
• Exclusive employee discounts with Woolworths, Amazon, and hundreds of other retailers.
• Ongoing paid training and development opportunities.
• Clear pathways for career progression within hospitality and facility services.
• Employee Assistance Program (EAP) providing confidential wellbeing support.
• A supportive team culture where your contribution is recognised and valued.

About Challenger

Challenger Services Group is an award-winning national industry leader, providing outsourced service solutions to a number of critical industries. Our prime coverage is within Sydney, Melbourne, Brisbane, and the Gold Coast. We specialise in servicing commercial cleaning, hospitality, food and beverage, food production, government, education, and aged care environments.

Ready to make your mark?

If you're a motivated cleaning or housekeeping professional looking to take the next step in your leadership career, we'd love to hear from you.

Apply now and become part of a team committed to delivering exceptional service and presentation standards every day.

Challenger Services Group is an equal opportunity employer, committed to fostering diversity and inclusion. Candidates of Aboriginal or Torres Strait Islander background are encouraged to apply.