Customer Service Officer - Banking

Customer Service Officer - Banking | $40.84/hr + Super
Riverland SA | Berri, Renmark, Loxton & Waikerie

Join a leading Australian banking organisation and make a real difference in your local community!

Kennedy Reid is partnering with one of Australia's leading banking organisations to recruit a friendly, reliable and customer-focused Customer Service Officer to support its branch network across South Australia's beautiful Riverland region.

This is an excellent opportunity for someone who enjoys helping people, building genuine customer relationships and delivering outstanding face-to-face service.
Whether you have previous banking experience or a strong background in retail, cash handling or customer service, we'd love to hear from you.
What's on offer?

• $40.84 per hour + superannuation
• Part-time casual banking opportunity
• Work across Berri, Renmark, Loxton and Waikerie
• Gain valuable experience with a major Australian banking organisation
• Friendly, supportive and customer-focused team environment
• Opportunity to develop your banking and financial services experience

About the role

As a Customer Service Officer, you'll be one of the friendly faces welcoming customers into the branch and helping them with their everyday banking needs.
Your responsibilities will include:

• Providing exceptional face-to-face customer service.
• Assisting customers with everyday banking enquiries and transactions.
• Processing cash transactions accurately and efficiently.
• Supporting customers with digital and self-service banking options.
• Identifying customer needs and directing enquiries to the appropriate banking specialists.
• Maintaining accurate records and following banking policies and procedures.
• Working collaboratively with colleagues across multiple Riverland branches.

About you

We're looking for someone who genuinely enjoys working with people and takes pride in delivering a positive customer experience.

Ideally, you'll bring:

• Previous experience in customer service, retail, hospitality, banking or a similar customer-facing environment.
• Strong communication and interpersonal skills.
• Confidence handling cash, payments or customer transactions.
• Excellent attention to detail and accuracy.
• A professional, approachable and reliable attitude.
• Confidence using computers and learning new systems.
• The ability to work independently and as part of a team.
• Flexibility to work across branches in Berri, Renmark, Loxton and Waikerie.

Previous banking experience is highly regarded but not essential. Candidates with strong transferable customer service skills are encouraged to apply.

Ready to apply?

If you're passionate about helping customers and looking for a rewarding opportunity within the banking sector, we'd love to hear from you!

Apply now with your updated resume to be considered.

Applications are being reviewed immediately, with interviews progressing shortly.
Kennedy Reid is an equal opportunity recruitment agency. We welcome applications from candidates of all backgrounds.