NDIS Care Coordinator

About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is committed to promoting the wellbeing, protection, and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respect, and empowered.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

See more at our website -  www.atsichsbrisbane.org.au

To perform this role, it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

About the Role

You can access the full Position Description by visiting our website under "Join Our Team".

Click here to view position description

The NDIS Care Coordinator is an entry-level role designed for individuals looking to build a career in the NDIS sector. You'll work closely with experienced NDIS Support Coordinators to learn how to assist participants in navigating their NDIS plans, connecting with services, achieving their goals and building their capacity. This is a great opportunity to develop foundational knowledge of the NDIS while making a meaningful impact on the lives of our community members. Full training and mentorship will be provided to help you grow into a Support Coordinator role.

Duties

• Support participants in understanding the basics of their NDIS plans and available supports.
• Assist in linking participants with appropriate service providers, community resources, and culturally safe supports.
• Learn to develop simple action plans in collaboration with Support Coordinator, focusing on short-term goals.
• Provide administrative support, including maintaining case notes and ensuring compliances with policies.
• Observe and participate in meetings with participants, families, and stakeholders to gain hands-on experience.
• Develop a strong understanding of culturally safe and person-centred approaches to service delivery.
• Participate in training and mentoring opportunities to build skills for future career progression.

Culture  

• Everything we do is driven by a deep connection to Aboriginal and Torres Strait Islander peoples. 

• We’re united in our purpose to improve lives, strengthen families, and support our communities to thrive. 

• We embrace innovation, new technologies, and evidence-based approaches to meet the evolving needs of our community. 

• You’ll be supported by a welcoming culture where your voice is heard, your strengths are valued, and your wellbeing matters. 

• We celebrate achievements, value collaboration, and make work an enjoyable and fulfilling place to be. 
   

Benefits 

• Starting salary of $78,272 + super 

• Salary package up to $15,900 net and add Entertainment Benefits up to $2649 every Fringe Benefits Tax (FBT) year.  

• Flexible rostering hours / 9 day fortnight options available. 

• Work for an organisation that values growth and innovation to provide culturally safe community and health care.  

• You’ll be supported with training, access to learning and development opportunities (including LinkedIn Learning) as well as career progression pathways. 

• Employee Assistance Program — access up to six free and confidential sessions in any two-year period. 

• Annual staff gathering, team building days, and team social gatherings.   

• Certificate IV or higher qualifications in Health Care, Social Assistance, Community Services, Administration and/or one year disability/age care experience.
• Demonstrated ability to record accurate and consistent case notes.
• Demonstrated ability to work with a minimum of direction and to effectively communicate with and work collaboratively as part of a multi-disciplinary team, and to contribute to the development of creative and innovative services.
• Strong organisational skills and ability to work independently and/or as part of a team.
• Ability to communicate with sensitivity and effectively with Aboriginal and Torres Strait Islander people.
• Sound knowledge of Microsoft Suite Applications.
• Current Drivers Licence (QLD).
• Current National Police Clearance or ability to obtain.
• Working with Children's Crad (Blue Card) or be eligible to apply.
• Disability Worker Screening (Yellow Card) or be eligible to apply.
• Willing to travel to our other locations.

Desirable

• Previous experience of working with Aboriginal & Torres Strait Islander clients.
• Previous experience in working with the National Disability Insurance Scheme (NDIS).
• Previous experience in case management and coordination activities using a clients information system.
• Demonstrated ability to meet targets and performance outcomes.

COVID-19 Requirement

• Immunisation history showing you have received two doses of a Covid-19 vaccine is encouraged.

Other Information  

ATSICHS Brisbane is committed to promoting the wellbeing, protection, and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respect, and empowered. 

How to Apply 

If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying. 

Only successful applicants will be contacted.