PA / Office manager

ROLE DETAILS

• $80,000 - $90,000 +Super DOE
• Surry Hills, Sydney
• Full time, permanent
• 5 days in the office
• Current driver’s licence required for occasional travel to an off site storage facility

ABOUT THE COMPANY
Join a highly regarded creative agency renowned for delivering immersive, experience-led projects for an impressive portfolio of global clients. Blending creativity, culture and technology, this innovative business creates unforgettable moments while fostering a collaborative, energetic workplace. With a beautifully designed office, regular team experiences and a genuine people-first culture, you'll be joining a business where your ideas and contribution will have real impact.
 
ABOUT THE ROLE
This role puts you at the centre of the business. You’ll take ownership of the day to day running of the office while supporting the Founder & Managing Director with their diary, inbox, travel and meetings. Working closely with the leadership team and wider staff, you’ll create a seamless, welcoming workplace and have the freedom to shape the role as the business grows. Ideal for a proactive, accountable Office Manager who loves taking initiative and building relationships.
 
DUTIES

• Oversee daily office operations including facilities, meeting rooms, mail, kitchen, stationery and supplier relationships
• Coordinate office maintenance, IT troubleshooting, equipment warranties and service providers
• Own the onboarding and offboarding process, from IT setup to memorable first day experiences
• Maintain office assets and equipment through the inventory booking system
• Manage the diary, inbox and meeting schedule for the Founder & Managing Director
• Arrange domestic and international travel for the leadership team and wider business
• Prepare agendas, coordinate weekly meetings and take accurate minutes
• Process expenses, maintain subscription trackers and manage reporting in Excel
• Plan internal events including the annual Christmas party and team celebrations
• Handle insurance renewals, registrations and general business administration

SKILLS & EXPERIENCE

• Previous experience as an Office Manager, Office Coordinator, PA or Team Assistant
• Proven ability to manage a busy diary alongside office operations
• Strong organisational skills and the ability to juggle competing priorities
• Intermediate to advanced Microsoft Office skills, particularly Excel
• Excellent communication skills and confidence building relationships at all levels
• A proactive, resourceful and hands on approach
• Current Australian driver’s licence
• Experience in a creative, agency or studio environment is highly regarded

BENEFITS

• Salary $80,000 - $90,000 +Super DOE
• Work closely with an inspiring Founder in a highly creative business
• Join a collaborative, supportive and energetic team
• Beautifully designed Surry Hills office
• Regular team events, creative outings and social experiences
• Genuine long term growth as the role evolves

OUR RECRUITMENT PROCESS
At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2-3 business days for an initial phone screen. Shortlisted candidates will then proceed to a virtual interview with the consultant managing the role.

Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.

Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive years. We look forward to providing you with a positive and respectful experience.