Systems Administrator I

Reporting to the IT Director, the Systems Administrator role is responsible for the secure operation, maintenance, and administration of end-user systems and cloud services. They will operate in a cloud-first, security-focused environments aligned with ISO 27001 controls and ensure confidentiality, integrity and availability (CIA) with full audit traceability.  Key Deliverables and Responsibilities: Provide Tier 1–2 support and manage ITSM tickets with SLA adherence Maintain audit-ready documentation and contribute to knowledge base Administer Microsoft Entra ID (MFA, Conditional Access, SSO) Manage onboarding/offboarding and perform access reviews Support privileged access management and RBAC enforcement Administer Intune/JAMF (Autopilot, compliance, app deployment) Monitor and remediate non-compliant devices Support Microsoft 365 (Exchange, Teams, SharePoint) Support security operations (Defender alerts, incident triage) Maintain infrastructure (AD, DNS, DHCP, virtualization) Administer backups and perform restore testing Execute change management procedures with approvals Maintain asset lifecycle and inventory tracking Develop PowerShell automation scripts Produce audit evidence and support compliance activities Experience and Knowledge Bachelor of Information Technology or relevant work experience 2+ years Helpdesk / SysAdmin experience Microsoft 365 and Entra ID administration Intune (required), JAMF (asset) Windows and Active Directory fundamentals Basic networking knowledge Backup solutions (Veeam or equivalent) Basic PowerShell scripting Security and Compliance Understanding of MFA, Conditional Access, least privilege Patch and vulnerability management Security monitoring and incident response basics ISO 27001 awareness preferred  Skills and Abilities Ability to work independently & in a team environment with strong interpersonal skills Ability to learn, understand, and apply new technologies Strong written and verbal communication skills Highly self-motivated and able to follow instruction Strong technical, analytical and problem-solving skills Attention to detail (Documentation)