Communications Manager

Why You Will Be Excited About This Role Ready to take greater ownership of a brand’s reputation? Bring your PR experience to a role where you’ll advise senior leaders and help shape how people see retirement living.   As our Communications Manager, you'll join Levande's award-winning Marketing team and take the lead across PR, media, reputation and crisis communications.   You'll work closely with senior leaders, manage our external PR agency and shape how Levande shows up, from proactive storytelling and thought leadership to sensitive issues where clear, considered communication really matters.   You'll have the opportunity to: Bring stories from Levande's residents and communities to a wider audience. Create proactive media and thought leadership opportunities. Lead communications through issues and crisis situations. Advise senior leaders and manage our external PR agency.   Why You Will Like Working Here Your work will connect with the people who live and work in Levande's communities, from finding stories worth sharing to communicating clearly when trust matters most.   You'll also enjoy: Hybrid working: Balance time in our Sydney office with the flexibility to work remotely. 24/7 wellbeing support: Access Sonder, your Everyday Wellbeing Companion, for confidential health, safety and wellbeing support for you and your family. Senior exposure: Build trusted relationships with executives and senior leaders. Breadth and ownership: Work across PR and reputation, with scope to use AI responsibly and help colleagues improve communications quality and efficiency.   What You Will Be Working On You'll lead Levande's day-to-day PR and external communications activity, including: Proactive PR, media relations, thought leadership and external storytelling. Managing our external PR agency, including briefs, priorities and performance, and using media insights to improve results. Leading crisis communications planning and response, including key messages, escalation processes and coordination with senior leaders and our PR agency. Developing media materials, Q&As, spokesperson briefs and executive, internal and corporate communications that support engagement and business priorities. Providing trusted communications and reputation advice to executives and senior stakeholders.   What Type of Person Will Be Successful You'll be an experienced PR or communications professional who combines excellent writing with sound judgement, confidence and composure.   You'll bring: 7+ years' experience across PR, communications, media relations or corporate affairs. Strong hands-on PR, media relations and proactive campaign experience. Experience managing sensitive issues or crisis communications. Confidence advising senior executives and managing PR agencies. Exceptional writing and editing skills across different audiences, plus practical AI capability and sound judgement when checking AI-assisted communications.   Agency-side? If you're an Account Director or Senior Account Manager ready to move in-house, this could be a great next step. You might also be an in-house PR Manager or Senior Communications Advisor seeking broader ownership. Retirement living experience is helpful; depth in PR and crisis communications matters more.   How to Apply If you're looking for a communications role where you can shape stories, influence reputation and provide trusted advice when it matters most, we'd like to hear from you.   Next Steps If your application is shortlisted, you’ll be invited to complete a short online video interview, giving you the opportunity to tell us more about your experience and approach in your own words. Your video interview will be considered alongside your experience and application to help us evaluate alignment with the requirements of the role.   At Levande, our people create communities where older Australians can live well every day. We know the best communities are built by teams with diverse experiences, perspectives and backgrounds. That's why we're committed to creating an inclusive workplace where everyone feels respected, valued and empowered to thrive. We welcome applications from people of all backgrounds and lived experiences.