National Account Manager

National Account Manager

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Senior Manager - Sigma Retail

Location:

Asia Pacific, Australia, New South Wales, Sydney

Work Location:

Hybrid

What you will do

As a National Account Manager, you will work collaboratively with cross-functional stakeholders and peer NAMs as part of the dedicated Sigma Healthcare team, while owning the full commercial performance, forecasting, P&L management, and executional delivery for your portfolio of categories.

Key Responsibilities

Category Ownership & Strategic Execution

• Own the strategy, performance, and commercial delivery for your portfolio of categories within Sigma Healthcare (Chemist Warehouse, Amcal and Discount Drug Store).
• Develop insight-led joint business plans (JBPs) aligned to the total-customer strategy set by the Business Manager.
• Apply an outside-in focus to ensure all plans are grounded in customer and shopper needs.
• Flawlessly execute category plans in a dynamic, fast-moving retail environment — ensuring promotional plans, activations, innovation launches, and in-store initiatives are delivered with precision.
• Adapt quickly to change, adjusting plans with agility to protect performance and capture new opportunities.

Category-Level P&L Management

• Own the full P&L for your assigned categories, including revenue, margin, mix, trade spend, and ROI.
• Apply an owner mindset to identify commercial opportunities, mitigate risks, and optimise profitability.
• Ensure category performance ladders up to the broader Sigma Healthcare total-customer objectives overseen by the Business Manager.

Forecasting, Demand Planning & Supply Excellence

• Lead highly accurate forecasting, using insights, promotional uplift models, trend analysis, and risk/opportunity assessment.
• Partner closely with Supply Chain to maintain strong availability, minimise out-of-stocks, and support flawless execution of new product launches.
• Escalate risks early and propose clear, commercially sound solutions.

Customer Relationship Management

• Build strong, influential relationships with Sigma Healthcare buying, planning, and marketing teams.
• Negotiate effectively to drive mutual value and sustainable category growth.
• Support and contribute to customer meetings alongside the Business Manager and peer NAMs.

Category Leadership & Insights

• Lead annual category reviews, bringing forward data-driven insights, innovation opportunities, and growth pathways.
• Translate consumer, shopper, and market insights into actionable strategies and initiatives.
• Strengthen Kenvue’s leadership position in everyday care categories.

Trade Spend, Promotions & ROI

• Own and optimise the trade investment budget for your categories, ensuring disciplined spend and strong ROI.
• Conduct post-event analysis to embed continuous improvement in promotional effectiveness.
• Ensure trade spend decisions align with the value of Trust with Science through evidence-based choices.

Internal Leadership, Reporting & Collaboration

• Provide clear, timely reporting to the Business Manager, including performance insights, forecasts, risks, and commercial recommendations.
• Work cross-functionally with Marketing, Category, Supply, Finance, and Leadership teams to support executional excellence.
• Model Kenvue behaviours in all interactions — demonstrating resilience, a growth mindset, daring spirit, and strong self-solving capability.

What we are looking for

Required Qualifications

• 4–6+ years FMCG, retail, or consumer healthcare account management experience (Chemist Warehouse, Grocery or Pharmacy channel experience advantageous).
• Strong commercial acumen with proven P&L ownership at category or customer level.
• Advanced forecasting, analytical, and financial modelling capability.
• Strong negotiation & influencing skills and stakeholder management.
• Resilient, adaptable, and solution-oriented — thrives in fast-paced, ambiguous environments.
• Growth mindset with a drive for continuous improvement and high performance.
• Strong collaboration, communication, and cross-functional leadership skills.
• Highly proficient in Excel, forecasting systems, and commercial reporting.
• Degree in business/account or related area

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.