Food & Beverage Supervisor

Company Description

Located on the beautiful Sunshine Coast, Novotel Sunshine Coast Resort is a vibrant coastal destination where guests come to relax, dine, connect and celebrate. Our resort combines 373 guest rooms with a busy conference and events centre and our signature Sola Restaurant & Bar.

We’re currently undergoing an exciting $20 million refurbishment, transforming our guest rooms and key resort spaces and elevating the experience we offer our guests.

As part of the global Accor network, you’ll join a supportive and collaborative team that takes pride in creating memorable guest experiences. With a relaxed coastal setting, a dynamic operation and plenty of opportunities to grow, it’s an exciting time to join our team!

Job Description

We’re looking for a Food & Beverage Supervisor to join our team and help lead the day-to-day operations across Sola Restaurant & Bar and our conference and events spaces.

This is a hands-on role for a confident hospitality professional who enjoys leading a team, connecting with guests and keeping things running smoothly in a fast-paced environment.

Working closely with the Food & Beverage Operations Manager, you’ll play an important role in supporting your team, maintaining high service standards and creating memorable experiences for our guests.

What you’ll be doing

• Supervise daily operations across Sola Restaurant & Bar and conference spaces
• Lead, coach and motivate the F&B team to deliver exceptional service
• Coordinate effectively between kitchen and front-of-house teams
• Maintain high standards of service, presentation, hygiene and guest experience
• Assist with rostering, labour management and team performance
• Engage with guests, respond to feedback and resolve issues professionally
• Support new initiatives, promotions and events across the resort
• Help drive a positive, collaborative and high-performing team culture

Qualifications

• Previous supervisory or leadership experience in hospitality or food & beverage
• Strong knowledge of F&B service standards and procedures
• Excellent communication and people leadership skills
• A hands-on approach and the ability to thrive in a fast-paced environment
• Confident guest engagement and problem-solving skills
• Commercial awareness, including labour and cost control
• A positive attitude and genuine passion for hospitality
• Flexibility to work evenings, weekends and public holidays

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.