SuccessFactors Analyst

Company Description

Colliers is a leading diversified professional services and investment management company. With operations in 70 countries, our 22,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients.

At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.

Our people are our greatest asset and we empower their career growth and skill development. We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance.

Job Description

We’re looking for an experienced SuccessFactors Analyst to support and enhance our PeoplePlus platform across APAC for a 12-month contract. This is a hands-on role where you’ll work across system configuration, troubleshooting, reporting, integrations, testing and continuous improvement, while partnering closely with HR, Payroll, IT and external support providers.  

What you’ll do 

You’ll take ownership of the day-to-day support and ongoing enhancement of our SAP SuccessFactors environment, with responsibilities including: 

• Configure, maintain and support SAP SuccessFactors across Employee Central, EC Payroll, Learning, Onboarding, Performance & Goals and EC Time Off 
• Work with stakeholders to identify, scope and deliver system enhancements 
• Manage ongoing system maintenance and resolve technical and functional issues 
• Configure workflows, business rules, MDF objects, Foundation Objects, picklists and permissions 
• Develop and maintain reporting using Story Reports, Canvas Reports and Integration Centre 
• Support and coordinate customised system integrations 
• Monitor HR data quality and conduct regular audits to maintain accuracy 
• Work with external AMS providers, ensuring issues are resolved within agreed SLAs and estimates are appropriately scoped 
• Support testing and deployment of system changes and enhancements 
• Provide training and guidance to key users 
• Maintain accurate system documentation and platform workbooks.

Qualifications

You’re an experienced HRIS professional who enjoys getting into the detail, solving problems and finding better ways for systems to support the business. 

Ideally, you’ll bring: 

• 6+ years’ experience working with SAP SuccessFactors, with strong technical and functional capability 
• Hands-on experience across EC, ECP, LMS, Onboarding, PMGM and EC Time Off 
• Strong knowledge of SuccessFactors configuration, reporting and integrations 
• Experience partnering with and managing external AMS/support providers 
• A good understanding of HR and Payroll processes and how technology supports them 
• Strong HR data analysis, reporting and problem-solving capability 
• An understanding of data flows, integrations, security permissions and organisational structures 
• The ability to confidently manage stakeholders and competing priorities 
• Strong communication and documentation skills.

Why this role? 

This is an opportunity to join a complex APAC HR technology environment where you’ll have genuine influence of the platform, not simply manage support tickets. You’ll work closely with HR, Payroll, IT, offshore support teams and external SAP/AMS partners, with the opportunity to influence how the platform continues to evolve.  

If you’re a hands-on SuccessFactors specialist who enjoys combining BAU support with systems improvement and optimisation, we’d love to hear from you. 

Additional Information

We foster an environment in which everyone at Colliers feels respected and comfortable bringing their authentic selves to do their best work. It’s our people who set us apart and we actively recruit people who represent the diversity of the communities in which we operate. We take great pride in doing what’s right and operating in ways that benefit the business, our people, our clients, our communities, and the environment.

Experts join experts, and we welcome you to join us as we lead the industry into the future.

Please be advised that applications will only be accepted directly rather than via recruitment agencies.