Store Manager - Canberra City

The Opportunity  Universal Store is seeking a passionate, creative, and driven retail leader to step into the Store Manager role. This opportunity suits someone who thrives on leading from the front, building strong store culture, and creating standout customer experiences. If you’re passionate about youth fashion, developing high‑performing teams, and delivering excellence in a fast‑paced retail environment, we’d love to hear from you.  The successful candidate will work a Tuesday–Saturday roster, including late‑night trade. Responsibilities  Lead day‑to‑day store operations with a strong and visible floor presence  Inspire, coach, and develop a large, diverse team to build future leaders  Deliver outstanding customer experiences in line with Universal Store service standards  Drive sales performance and store profitability through strong cost and productivity management  Manage rostering, budgets, and scheduling to achieve business and payroll targets  Maintain visual merchandising, presentation standards, and overall store efficiency  Recruit, train, and support team members through clear, honest, and constructive feedback  Uphold and role‑model Universal Store’s values, culture, and brand expectations  Skills and Experience  Strong retail background with hands‑on experience across both shop floor and stockroom  Proven experience as a Store Manager, leading medium to large teams  A warm, energetic communicator who leads with positivity and purpose  Ability to adapt and thrive in a fast‑paced, ever‑changing environment  High attention to detail with a strong understanding of retail profitability  Proven success in achieving and exceeding sales targets  Confident in delivering feedback and communicating effectively at all levels  What We Offer  A business that genuinely invests in your growth and career pathway  Comprehensive technical and leadership development  A strong and supportive team culture  Generous staff discounts and favourable rosters  A workplace where your ideas, creativity, and input are valued  Our Values  Care for Everyone  Here to Help  Make It Work  Better Than Good  Contribute  Apply Now  If you’re ready to lead, inspire, and grow with a passionate, fashion‑focused team, apply now with your CV and a brief cover letter outlining your suitability for the role.  No agency enquiries. Due to the high volume of applications, only shortlisted candidates will be contacted.