Case Manager - Community Based Transition Care Program

• Location: Sunshine
• Employment Type: Full-Time, Ongoing
• Salary: AHP Grade 2 $90K-$103K or RN Grade 4A $121K + Superannuation + Salary Packaging

 

About the role: 

The Community-Based Transition Care Program (CB TCP) at Western Health provides short-term, goal-oriented multidisciplinary care for older people following a hospital admission, supporting recovery and improved quality of life.

 

The Case Manager provides person-centred case management to help clients achieve their restorative goals, maximise independence and establish appropriate ongoing care and supports in the community.

 

Working collaboratively with clients, families and carers, the CB TCP multidisciplinary team (MDT), hospital teams, GPs and community and aged care providers, the Case Manager undertakes comprehensive assessments, develops and reviews goal-directed care plans, coordinates services and advocates for clients. The role involves monitoring client progress, responding to changing needs and supporting informed decisions about longer-term care arrangements.

 

The Case Manager plays a key role in bridging the gap between hospital and home by facilitating access to appropriate community and aged care services and supporting safe, sustainable transitions.

 

As part of the CB TCP MDT, the Case Manager contributes to quality improvement, service development and the education and support of staff and students.

 

Key responsibilities: 

• Provide person-centred case management, assessments and goal-directed care planning. 
• Coordinate multidisciplinary care, advocate for clients and support informed decision-making. 
• Coordinate community-based supports to facilitate safe transitions from hospital to home. 
• Monitor client progress and changing needs, facilitating access to ongoing health, community and aged care services. 
• Contribute to the CB TCP MDT, quality improvement, service development and staff and student education. 

 

About you: 

• Experienced clinician with at least 5years post-graduating experience, a bachelor's degree in nursing or an Allied Health (Social Work, Physiotherapy, Occupational Therapy, Speech Therapy), and current registration with the relevant professional body (where applicable).  
• Sound knowledge of the Aged Care system and Transition Care Program. 
• Previous case management experience, with strong organisational and collaboration skills.  
• Committed to quality and continuous improvement.   
• Full Victorian Driver’s License.

 

Click here for the Position Description.

 

About Western Health 

Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions. 

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care. 

We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care. 

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities. 

 

Why join us? 

Compensation and Benefits 

• Competitive salaries, flexible work options, and wellbeing programs. 
• Scholarships and grants to support ongoing learning. 

 

Learning and Development 

• Access personalised pathways through the Western Health Learning Academy. 
• Opportunities for postgraduate study, clinical education, and mentorship. 

 

Community Impact and Inclusion 

• Make a difference through compassionate care in a diverse, inclusive workforce. 
• Contribute to community wellbeing initiatives and healthcare research. 

 

Organisational Culture and Environment 

• Work in a collaborative, innovative team focused on continuous improvement and excellence. 

 

Ready to make an impact? 

If you’re passionate about providing person-centred case management, we’d love to hear from you. Simply click on the “apply” button and follow the prompts. 

 

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

 

Closing date: 11:59pm on 15 November 2026.

 

Enquiries: For further information about this role, contact Grace Lennon via Grace.Lennon@wh.org.au or 0435 962 477.

 

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work. 

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. 

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable). 

Western Health is committed to the psychosocial safety of all applicants and employees. 

Western Health does not accept unsolicited resumes/applications from recruitment agencies.