Workforce Engagement Officer

This is a hands-on role combining customer relationship management, practical worker support and identifying business development opportunities to grow MADEC's regional presence across the Sunraysia region.

Great with people? Driven by results? Ready for something different?

If you've built your career in retail, hospitality, food production or healthcare, your skills could be exactly what we're looking for!

MADEC Australia is seeking a proactive and commercially minded Workforce Engagement Officer to join our Workforce Solutions Labour Hire team in Mildura.

This role involves regular travel throughout the Sunraysia region, with a vehicle provided to support you in getting out and connecting with workers, customers and local businesses.

What You'll Bring:

• The ability to think on your feet, take ownership and get things done.
• Excellent organisation, problem-solving and communication skills.
• A passion for outstanding customer service with the ability to identify potential business opportunities.
• A team-first mindset.
• Sound judgement and the ability to make practical, considered decisions.
• A sense of urgency and the flexibility for occasional after-hours emergency response.

What You'll Be Doing:

• Building strong relationships with customers, workers and local businesses.
• Providing practical support to labour hire workers, including wellbeing check-ins, appointments and resolving day-to-day challenges.
• Coordinating worker arrivals, accommodation requirements and local services.
• Managing competing priorities, resolving issues and delivering positive outcomes.
• Working independently while collaborating with a broader regional team.
• Identifying new business opportunities and strengthening existing customer relationships.

Ready for a Career Change?

If you're a natural people person with a commercial mindset who thrives on variety, responsibility and getting results, we'd love to hear from you.

Bring your skills. We'll help you learn the industry.

Apply now with a brief cover letter and discover where a career with MADEC Australia could take you.