Global Head of Integrated Communications, Corporate
Flight Centre
via careers.pageuppeople.com
- Location
- Queensland
- Type
- Full-time
About the role
ABOUT THE OPPORTUNITY...
DAY TO DAY YOU WILL...
- Lead a globally dispersed team of approximately 15 professionals across Content, PR and Communications
- Develop and implement a unified global communications strategy across content, media relations, customer communications and internal communications
- Design scalable production systems and workflows that improve output, consistency and efficiency across the function
- Direct and optimise the performance of two brand-aligned content hubs
- Own and lead global PR strategy, media engagement and executive visibility initiatives
- Act as the accountable communications lead during reputational or operational incidents and crisis situations
- Oversee change communications, employee communications and customer-facing communications programs
- Establish and track performance metrics and business impact across content, PR and communications activities
- Integrate teams, processes and operating models into a cohesive global function
- Build strong partnerships with executive leaders, regional stakeholders, Brand and Creative teams, and external agency partners.
- Influence communication strategy and provide trusted counsel on communications risk and opportunities
YOU'LL BE PERFECT IF YOU HAVE...
- 10+ years' experience in senior communications leadership roles
- Demonstrated success integrating or building multidisciplinary functions spanning PR, content, internal communications and crisis communications
- Strong experience developing scalable operating systems, production workflows and content pipelines
- Advanced content marketing capability, including ideation, execution and performance measurement
- Proven experience leading geographically dispersed teams and driving alignment across regions
- Exceptional stakeholder management skills, including experience influencing senior executives
- Strong crisis communications judgement and decision-making capability
- Established media relationships and practical media engagement experience
- Excellent editorial judgement across written and visual content formats
- Experience within travel, B2B, or complex multi-brand and multi-region organisations will be highly regarded
- Experience managing external agencies and strategic partners will be advantageous
- Degree in Communications, Journalism, Marketing or a related discipline preferred, or equivalent professional experience
What you'll Enjoy
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026/Sydney 2027)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚 Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
*Please advise your leader before applying*
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