Non-Clinical Assessor

Who we are

Footprints is a leading not for profit organisation supporting older Australians and people experiencing mental health challenges. Since 1991, we have grown into a multi-site provider known for person-led, innovative and integrated services that enhance wellbeing, independence and social connection. Through strong partnerships across health, housing and community sectors, we deliver meaningful, lasting impact. As a Best Workplace Award winner, we are guided by strong leadership, collaboration and a shared commitment to strengthening communities.

About the opportunity

We are currently seeking a compassionate and professional Non-Clinical Assessor to join our Aged Care Assessment Service (ACAS) team. In this role, you will conduct holistic Home Support Assessments for older Australians seeking access to Commonwealth-funded aged care services via the My Aged Care Gateway. Operating under a wellness and reablement approach, you will identify client strengths, goals, functional capacities, and support needs to facilitate timely access to entry-level aged care and community supports. You will also utilise the Integrated Assessment Tool (IAT) to identify when a client's needs require a Comprehensive Assessment, working collaboratively alongside Senior Clinicians and Clinical Assessors to ensure seamless care pathways.

This is a full-time, max-term position classified under the SCHADS Award at Level 4. The salary range is $92,279 to $99,294 depending on skills and experience, plus superannuation and salary packaging benefits of up to $15,900 to increase your take-home pay.

About you

You will bring previous experience in a similar role, being able to confidently bring:

• Assessments & Support Planning: Complete Home Support Assessments using the IAT in accordance with the Aged Care Act, My Aged Care guidelines, and program frameworks.
• Wellness & Reablement: Apply wellness and reablement principles to promote healthy ageing, independence, choice, and community connection.
• Referrals & Coordination: Develop person-centred support plans, facilitate referrals to the Commonwealth Home Support Programme (CHSP), and support clients to understand the aged care system.
• Caseload & Compliance: Manage an allocated caseload, maintain accurate and timely records within My Aged Care and AlayaCare systems, and meet performance and KPI requirements.
• Stakeholder Engagement: Collaborate effectively with clients, carers, healthcare professionals, and service providers to support coordinated service delivery.

You will need

• Certificate IV, Diploma, or tertiary qualification in Community Services, Aged Care, Disability, Allied Health Assistance, Social Sciences, Human Services, or an equivalent combination of skills and experience.
• Demonstrated experience working with older people and their families/carers-including those experiencing mental illness, disability, homelessness, or social/financial disadvantage.
• Understanding of community-based aged care services, wellness/reablement frameworks, aged care reforms, and the My Aged Care assessment pathway.
• Strong interpersonal, communication, and stakeholder engagement skills, with high-level computer literacy and the ability to manage competing priorities in a KPI-driven environment.
• Current Class C Driver Licence & Current NDIS Worker Screening Check and/or Yellow Card

Desirable:

• Previous experience within My Aged Care assessment services, care coordination roles, current First Aid/CPR, and experience in hybrid/remote working models.

What we offer

• Salary packaging up to $18,550 to reduce your taxable income and increase your take-home pay.
• An additional day of birthday leave each year.
• Gifted leave during part of the end-of-year shutdown period, subject to organisational arrangements.
• Access to novated leasing for an eligible new or used vehicle and associated running costs.
• Confidential support through our Employee Assistance Program.

Contact

For further information, please contact Bronwyn at bronwynW@footprintscommunity.org.au.

Applications close 20/11/2026. Applications may be reviewed as they are received, and Footprints may commence the selection process before the advertised closing date.

To learn more about Footprints, please visit our website: https://footprintscommunity.org.au/work-with-us

Equal opportunity

Footprints encourages applications from all people. We are committed to providing equal opportunities to all employees, no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, Footprints strongly encourages Aboriginal and Torres Strait Islander applicants for this position.Footprints Community acknowledges the traditional owners of the land and pays respect to Elders past and present, and thank them for their wisdom and guidance.