Government Account Executive (AUS)

🇦🇺 Heads up! This is an in-person role based at either our Brisbane or Sydney office 🇦🇺

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🌎 About Askable

Hey, we’re Askable - the world’s most loved user research platform. Loved by whom you ask? Woolies, Qantas, Canva, BUPA, CommBank, NAB, Telstra, BBC, Mastercard and hundreds more. Not bad right?

Askable began in 2017 as an idea scribbled on a sticky note, born out of frustration with the clunky, outdated research processes we’d experienced firsthand. So, we set out to build a new way—one that makes quality research accessible to everyone, from Fortune 500s to startups hungry for insights.

By providing seamless access to high-quality participants and Certified Askable Researchers, we enable teams to scale research on demand, deliver insights faster, and, ultimately, build things that matter. Now with offices in Brisbane, Sydney, London, and Chicago, we're growing the team to bring Askable's research power to researchers everywhere, so they can make smarter, user-driven decisions.

We're already trusted across the public sector. ATO, Bureau of Meteorology, Services Australia, Transport and Main Roads, Service NSW, Transport WA and plenty more. We're on BuyICT, the Digital Marketplace, NSW ICT Services and eServices Victoria, with AU data residency, Essential Eight compliance and ISO 27001, 27701 and 42001 certification.

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🦄 Our culture

Our culture drives everything we do. We live it, breathe it, and work every day to make Askable a place where people can thrive.

We believe work should be fulfilling, exciting, and meaningful.

Here, you’re not just part of a team. You’re part of a community that cares about what they’re building and how they’re building it.

In fact, we take culture so seriously that we wrote a book on it. Our Culture Book guides what we stand for, how we work, and the values that unite us—because nothing beats winning with a team you genuinely love working with.

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💡 About the role

As an Account Executive, Government you'll win the departments and agencies we're not working with yet.

You'll target state and local government who know they should understand the people they serve better and haven't found a way to do it at speed. Your deals will land in the six-figure ARR range, which means multiple stakeholders, a real business case, and procurement that takes the time it takes. The difference here is you'll walk in with panel access, AU data residency, Essential Eight compliance and a reference list that includes Services Australia and the Australian Tax Office.

You'll work closely with product, marketing and customer success so you understand research properly, not just the pitch. You'll also work alongside Lachie, who runs our existing government book. Then you'll build trusted relationships with prospects, run a disciplined process, and beat your number.

This is a closing role. Uncapped commission, a multi-million public sector book already on the ground and you'll report to the Head of Business Development.

––––––––––––––––––––🛠 What you’ll do

Win new departments and agencies

• Own an annual new business target across state and local government and beat it

• Run complex, solution-led sales cycles across policy, service delivery, digital, procurement and legal

• Drive the full journey: pipeline, qualification, discovery, proposal, tender response, negotiation and close

• Build the business case that survives a budget submission and an executive briefing

Work the procurement machine properly

• Sell through our existing panel arrangements and know when to go direct

• Respond to RFTs, RFQs and EOIs with answers that earn scores, not just tick boxes

• Navigate probity, security assessment and privacy review without stalling the deal

• Time your pipeline to the budget calendar, because in this market that's half the job

Build your own pipeline

• Follow up on supplied leads, then go well beyond them

• Map departments properly and get to the people who hold the budget and the mandate

• Use our public sector references and case studies as levers, not decoration

• Forecast with accuracy and track the metrics in HubSpot that actually predict a close

Get in front of people

• Attend public sector and research events, and build a name in the community

• Work with our Marketing team to shape, plan and run our own events and briefings

• Travel to meet agencies at their offices around the country

––––––––––––––––––––🦉 Skills and experience you’ll bring

To hit the ground running you'll need at least 3 years selling software or services into government, with a track record of winning net-new agencies.

Ideally you'll have experience:

• Closing complex deals across state or local government, moving comfortably from project officer to executive director

• Responding to formal tenders and knowing how to write a winning submission

• Selling via ICT panels and standing offer arrangements; and knowing when direct engagement is the faster path

• Building trust with public sector buyers by understanding the policy or service problem before proposing anything

• Working with sales methodologies like The Challenger Sale and The Sales Acceleration Formula

We'd also like to hear from you if you've worked inside government yourself, or hold or have held a security clearance.

––––––––––––––––––––🚀 The mindset you’ll need

• Patient and persistent: government moves at government speed. You'll work the long cycle without losing the deal or your nerve

• Winning with your team: you'll be proud of your own work, but find winning as a team more fulfilling. That includes the emotional maturity to give and receive constructive feedback

• Independence and curiosity: you won't find cabinets full of step-by-step instructions at Askable. You'll think on your feet, manage your own workflow, solve your own roadblocks and own the goals you set

• Growth focussed: you'll enjoy a stretch goal and keep looking for ways to improve yourself, your team and the business

• Quick to learn: you'll pick up our product solutions fast and keep up as our offerings evolve

––––––––––––––––––––🙌 Perks and benefits

Your excitement about the role itself is what matters most to us. Perks are just the icing on the cake—but let us share a few to whet your appetite. 🍰

• Competitive salary

• Askable Days: a bonus paid day off every month (giving you a total of 7 weeks annual leave! 🥳)

• Free public transport to get you to and from the office

• And more! We'll be happy to chat about all our other perks during the interview process.

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☝️ Before you go...

Research shows many people (especially women and minority groups) hesitate to apply unless they meet every single requirement. At Askable, we’re committed to building diverse teams with unique perspectives. If you’re excited about this role but your experience doesn’t align perfectly, we’d still love to hear from you.