Domestic Assistant |South

About Us

At Harbour at Home, we don’t see our roles as a job, but as a career that can bring a purpose in life through the work that we do.

We are a local family business, supporting residents of Coffs Harbour and the surrounding area for the past 30 years. We have proven ourselves to be not only one of the largest Home Care services in the region, but one of the largest employers in the local area. 

We pride ourselves on our organisational values which support our staff to be the best they can be. 

We are one of the only services in the area to facilitate a monthly, fully paid 2-hour staff meeting. This meeting provides an opportunity for connection, support, and training. 

We provide access to the mandatory competencies such as CPR training and manual handling training every year at no cost to the employee.

About The Role

Our Domestic Assistants play a vital role in helping our clients continue to live comfortably and independently in their own homes.

This is very much a hands-on cleaning role, providing regular domestic assistance to older people across the Coffs Harbour community. Just as importantly, it’s a customer service role. You’ll be welcomed into our clients’ homes, build trusted relationships and take pride in providing a reliable, friendly and high-quality service.

Shifts are primarily between 9am and 3pm and are generally shorter shifts, offering flexibility across your week. You will drive to the homes of clients between Toormina, Urunga and Bellingen.

This is a permanent part-time role, starting around 5 hours per week.

Your responsibilities include:

• Cleaning clients’ homes, including vacuuming, mopping, dusting, bathrooms and kitchens
• Making beds, changing linen and assisting with laundry, including hanging, folding and ironing
• Helping maintain clean, safe and comfortable home environments
• Providing friendly, respectful and reliable service to every client
• Building rapport with clients and communicating openly with the wider Harbour at Home team

About You

You’re someone who genuinely loves cleaning and takes pride in doing a great job. You’re reliable, friendly and comfortable working independently in different clients’ homes.

You understand that the little things matter, from leaving a home feeling fresh and comfortable to taking the time to have a friendly conversation with a client.

If you have the following, we want to hear from you:

• A genuine interest in working in aged care and giving back to the community
• A strong customer service mindset and friendly, respectful approach
• Great attention to detail and pride in your cleaning
• The ability to work independently and manage your day reliably

Compliance Requirements:

Before you begin work with us, you must have:

• Current driver licence
• A reliable, registered and insured vehicle
• First Aid & CPR certificates
• National criminal history/police check (issued within 3 months of commencement)