Housekeeping Supervisor | Rockhampton
Compass Group
via careers.pageuppeople.com
- Location
- Rockhampton, QLD
- Type
- Full-time
About the role
- Full-Time Salaried Role
- Monday to Friday, 8:00am to 4:00pm
- Internal Career Development Opportunity
- Work-Life Balance
We are seeking an experienced and hands-on Housekeeping Supervisor to join our Defence team. This role is responsible for overseeing accommodation services and cleaning operations, ensuring high standards across site facilities while leading a small team in a safe, compliant, and customer-focused environment.
As the Housekeeping Supervisor, you will play a key role in the day-to-day coordination of accommodation and cleaning services. Working closely with site leadership and operational teams, you will ensure accommodation requirements are met, resources are effectively allocated, and service standards are maintained.
Role Location:
- Rockhampton
Your responsibilities will include:
- Oversee all Working Accommodation and Living-In Accommodation (LIA) bookings.
- Coordinate and allocate daily tasks to the Housekeeping/Cleaning team.
- Supervise daily cleaning and accommodation services across site.
- Raise work orders (WO's) for exercises and cost recovery activities.
- Ensure accommodation facilities are maintained to a high standard.
- Monitor compliance with HSEQ and Defence requirements.
- Complete reporting, record keeping and administrative tasks.
- Support customer service and stakeholder engagement across site.
- Assist the Housekeeping/Cleaning team with operational duties during peak periods and as required.
What we're looking for:
- Previous experience in a housekeeping, accommodation or cleaning supervisory role.
- Strong leadership and team coordination skills.
- Experience managing accommodation bookings and service delivery.
- Ability to prioritise workloads and allocate tasks effectively.
- High attention to detail and commitment to quality standards.
- Strong communication and stakeholder management skills.
- Competency in Microsoft Office applications, including Word, Excel and Outlook.
- Ability to work independently and within a small team environment.
- Ability to obtain and maintain a National Police Check and Defence Security Clearance.
- Australian Citizenship is a mandatory requirement for this position.
Why join us?
- Be part of a national organisation supporting the Australian Defence Force.
- Job security with a global leader in facilities and hospitality services.
- Supportive team culture and collaborative work environment.
- Ongoing training and career development opportunities.
- Opportunity to further develop your leadership skills within Defence operations.
ESS delivers the best hospitality and support services to remote and Defence sites across Australia. From mess halls to accommodation and recreation facilities, our teams keep Defence communities running smoothly every day.
We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or email careers@compass-group.com.au.
Our people’s unique backgrounds, experience, and abilities are at the heart of our vibrant workforce. We strive to create workplaces that reflect the diverse communities that we serve, where everyone feels empowered and valued. By building diverse teams, we create inclusive environments for all our people and those we connect with through our day-to-day operations. We welcome & encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientation, gender expressions, gender identity and people with disability.
via careers.pageuppeople.com