Internal Sales Representative

As a division of Coregas, Blacksmith Jacks is a specialist in the industrial gas and welding industry. We also stock and supply a large range of hand tools, power tools, generators, PPE, welding consumables and more. 

At Blacksmith Jacks, we help our customers achieve amazing things by delivering products, expertise and personal service second to none. 

We’re looking for x2 motivated Internal Sales & Customer Service team member to provide exceptional service to our customers while supporting the day-to-day operations of our retail showroom.

This is a varied, hands-on position where you’ll assist customers face-to-face, over the phone and via email, process sales and quotes, maintain stock accuracy and provide support across warehouse and delivery operations when required.

What you’ll be doing

• Greet customers and provide friendly, professional service
• Respond to sales enquiries, phone calls, emails and quote requests
• Process customer orders accurately and efficiently
• Follow up customer enquiries to maximise customer satisfaction and sales opportunities
• Maintain a well-presented, clean and organised showroom
• Merchandise products, promotions and specials
• Monitor stock levels, back orders and slow-moving products
• Complete regular stocktakes with a high level of accuracy
• Pick and pack customer orders
• Receive, replenish and put away stock
• Assist customers collecting gas products
• Support warehouse and delivery activities when required
• Complete relevant administration and documentation
• Follow all safety, quality and operational procedures

What we’re looking for

You’ll be a great fit if you have:

• Previous customer service, retail or internal sales experience
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• A proactive and customer-focused approach
• Good organisational and time-management skills
• Confidence handling customer enquiries and identifying their needs
• Ability to work across both customer-facing and operational tasks
• A strong commitment to workplace safety
• Ability to work effectively as part of a team

Highly regarded

• Previous experience in an industrial, trade or similar retail environment
• Knowledge of gas products or the gas industry
• Forklift licence
• Current driver licence
• Experience with stock control, warehousing or order picking

Why join us?Imagine being part of a winning team that truly values safety, customer service, and integrity. At Coregas, you'll have the chance to grow your career in a dynamic and supportive environment that encourages continuous learning and development. Plus, you'll enjoy a competitive salary and benefits package, along with a supportive work environment that values your well-being and work-life balance. Join us and be part of something amazing! 

• Competitive rates, short term incentives, and long term bonuses available 
• Opportunity to participate in Recognition Awards and Education Assistance 
• Access to attractive discount offers from our partners on insurance, new car purchases, computers and private health insurance 
• Ongoing career development & training 
• Personal and professional counselling and support via our Employee Assistance Program (EAP) 

 Want to know more?

Visit our website at www.coregas.com.au to learn more about us and how we serve our customers.

 How do I join the team?

Click the 'Apply' button below to send us your resume!

Coregas promotes and adheres to the policies and practices of diversity and encourages applications from people of all ages, nationalities, abilities, and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community and people living with disability.

As part of the recruitment process, suitable candidates will be required to complete background checks, which may include police checks, pre-employment medical assessment, and drug and alcohol testing as part of your application process.