Assistant Venue Manager

Be yourself.Love, Funlab. Step into the action at Strike Bowling Melbourne Central. Located in the heart of the CBD, Strike Melbourne Central is where great hospitality, epic entertainment and unforgettable guest experiences collide. From bowling and arcade games to corporate events, celebrations and everything in between, our venue is all about delivering energy, fun and memorable moments.   We're looking for an Assistant Venue Manager who's ready to lead from the front, inspire their team, drive results, and help create a venue that guests can't wait to come back to. You'll be a hands-on leader who thrives in a fast-paced environment, knows how to build a high-performing team, and is passionate about delivering exceptional guest experiences while balancing commercial success.   Behind Strike is Funlab, the world's premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. We're serious about using fun for good, creating incredible experiences while making a positive impact on our people, our communities, and the planet. With eight fun-inducing brands, 50+ venues across Australia, Aotearoa (New Zealand), and North America, and more than 2,000 incredible Motherfunners (that what we call our wonderful team members), we've been creating joy, banter and unforgettable moments since 2001.   At Funlab, every day is different, and that's exactly how we like it. We're committed to creating a kind, safe and inclusive workplace where people can be themselves, grow their careers, and have a blast while doing it. Whether you're looking to sharpen your leadership skills, develop your commercial acumen, or take the next step in your hospitality career, you'll find plenty of opportunities to learn, grow and make your mark.   We're now on the hunt for an Assistant Venue Manager to join the team at Strike Bowling Melbourne Central - someone who leads with energy, backs their team, loves creating exceptional guest experiences, and is ready to help drive one of Melbourne's most exciting entertainment venues to success.   Why Work with Us?  Advance your career with a powerhouse in the entertainment industry  Personalised development tailored to you, plus the chance to learn from some of the best in the biz  A people-first culture that prioritises upskilling, growth, and setting our Motherfunners (aka our amazing team) up for success  Extra time off! Enjoy four additional paid leave days just for you  Focus on wellbeing and mental health support; partnership with Headspace, EAP access, Inclusiveness initiatives, Pride, Women and Neurodiversity employee network groups as well as access to gender affirmation leave  Play on us! Enjoy free activities for yourself and a pal across ALL Funlab brands - because work should come with perks!  And most importantly…because we’re just that AWESOME! 😎    What You'll Do  Lead with Energy: Be a hands-on, guest-focused leader who motivates your team to create unforgettable experiences  Boost Revenue: Run amazing shifts, drive up and cross selling to enhance the guest experience and go the extra mile to wow our guests  Create WOW Spaces: Transform our venue into the ultimate FUN destination  Support Your Team: Inspire and coach a high-energy team of customer service, bartender and function host pros  Handle Operations: Take on front of house & back of house portfolios like rosters, training, P&L management, forecasting, and more  Cultivate Culture: Build a collaborative, inclusive vibe that makes coming to work exciting  Grow and Shine: Develop your skills and those of your team while mastering all aspects of a bustling entertainment venue  *As we are a seven day a week business, you must be available to work nights and weekends*    What You've Got  Minimum 1 year people management experience  A valid RSA and Working with Children Check  Availability to work nights and weekends. After all, that’s where the action is at!  An obsession with providing the best guest experiences  Experience in driving revenues on shift  Proactive, with a sense of urgency and a positive can-do attitude  Excellent written and verbal communication skills  Well organised planner who works well under timeline pressures and tackling multiple priorities  Capable problem-solver and thinking on your feet  Proven ability to build and manage relationships with different stakeholders  A desire to show off what you've got and what heights you can take the business!     Keen? If you're curious to explore, energetic about guests, and heart-working for our fun-loving communities, Funlab is the place for you – and you’re the Motherfunner for us!  Don’t self-reject! We know that women and people in underrepresented communities lean towards applying to roles where they tick all the ‘What You’ve Got’ items, at Funlab we hire for attitude, not skills, so don’t rule yourself out just yet, you might be the Motherfunner we’re looking for!