Solution Engineer

Solution Engineer - based in Melbourne

Cloud computing is triggering a stunning shift in how businesses operate and our clients are leading the change.

 

If you are looking to take the next step in your career by joining the team of one of our fast growing clients within the Cloud Software market, do not hesitate to reach out.

Key Responsibilities for This Role

• Help our customers in addressing their business challenges – by first understanding them thought intelligent listening and building trust
• At times, assist Sales, SEs and partners to drive sales across multiple geographies beyond the country of operation
• Interpreting the customers pain points/business needs, and portraying this through a product demonstration
• Managing POC’s and classroom pilots
• Working with A&C to support the product education of our strategic partners
• Building ‘re useable’ libraries of demo configurations to support customer engagements globally, sharing and collaborating with your colleague enabling scale at pace
• RFP responses, answered with a solution orientated ‘sales slant’ – not just matter of fact
• Managing architectural/integration discussions with the customer – where solution fits and why
• Stitching together other internal and external solutions (such as Salesforce) to meet the single need of the customer
• Handing off the customers’ requirements to service delivery at the point of contract closure ensuring smooth transition
• Promoting the global technical activities and customer engagements/experiences – ensuring that global experiences are well      documented and understood
• Building credibility and trust with the customer and partner
• This is a sales role within the quota bearing hat – working hand in hand with the Sales Rep who runs and manages the sales cycle

Experience/skills needed

• Bachelors or Master’s degree in computer science or similar
• Experience as a Solutions Engineers, presales, consultant, developer or architect in on or multiple business applications:
• ERP
• CRM
• CPQ
• Very good understanding of Cloud solutions & market trends
• Fluent English is required, fluent in other languages would be an advantage
• Experience in customer facing activities (consulting or SE) 

 

Key Attributes

 

• Must be a ‘storyteller’…someone who can capture people’s imagination
• A self-starter and who is prepared to multi task – not reliant on heavy support mechanisms
• To find obsession beyond passion – and to be able to portray that belief to others
• To know how to work with and through the big Systems Integrators – which is our primary GTM
• High energy, outwardly happy and buoyant – does not see a problem, only an opportunity