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Listed 10 days ago

Payroll Officer

Community Housing

Payroll
Location
Robina, QLD
Type
Full-time
Salary
$80k – $85k

About the role

What you’ll be doing 

At CHL, payroll is more than numbers. It’s about making sure our people are supported, valued, and paid correctly and on time, every time. You’ll be at the heart of delivering an exceptional payroll service to employees across our multinational organisation. This is more than a payroll position. It’s an opportunity to contribute to a purpose-driven organisation, where your expertise helps enable meaningful work and brings us closer to a world without housing poverty. 

  • Delivering accurate and timely fortnightly end-to-end payroll processing, including ADHOC payments and monthly Directors Fees 

  • Managing complex payroll matters within the team, with escalations to the Payroll Manager 

  • Assisting with the reconciliation of payroll, Payday super and bank payments 

  • Reconciliation of salary packaging as well as liaising with the external provider 

  • Analysing, interpreting the application of the SCHADS, CLERKS, MISC and REAL ESTATE awards in Employment Hero Payroll 

  • Assessing pending and approved leave requests to ensure they are aligned with current leave policies 

  • Ensuring accurate reporting of Portable Long Service Leave across multiple states and industries 

  • Maintaining accurate employee information through regular system audits, monitoring and troubleshooting data integration from the HRIS to the payroll system  

  • Processing workers compensation, wage subsidy and salary continuance payments as required 

  • Maintaining awareness of changes in the payroll environment to ensure ongoing compliance, and providing timely, accurate information to the Finance team, Auditors and Payroll Manager 

  • Providing appropriate additional support to the team and wider organisation 

What we’re looking for 

You’ll bring 4+ years of end-to-end payroll experience, ideally from a large, state-based organisation that takes pride in quality, care and commitment. Add advanced Excel skills, a sharp eye for detail, clear communication and a genuine community spirit, and you’re off to a great start! Key requirements include: 

  • Award interpretation expert – You know your way around awards, ideally SCHADS, Clerks and Real Estate, plus a range of others. 

  • Systems savvy – You have experience with Employment Hero or similar HRIS and payroll platforms, and you’re confident picking up new technology and systems with minimal guidance. 

  • Complex matters champion – Tricky payroll issue? You tackle it with sound judgement, staying calm and positive under pressure. 

  • Agile and adaptable – Priorities shift, and so do you. You love picking up new skills along the way. 

  • Collaborative mentor – You proactively support and guide team members, share your expertise openly and help foster the growth and success of those around you 

 

Above all, we’re looking for people who bring our values to life every day:

  • People first: Every person matters.
  • Built on integrity: Do the right thing.
  • Relentless in delivery: Make an impact.
  • Brave enough to lead: Challenge, innovate, improve.

 

What’s in it for you 

At CHL, you’ll be part of an organisation that’s making a genuine difference in the lives of thousands of Australians every day. We offer: 

  • A purpose-driven role with a national footprint and a real impact 

  • A collaborative, supportive and inclusive workplace 

  • Flexible work arrangements and opportunities for professional development 

  • Hybrid working – work from home 2 days a week 

  • Endless learning and development opportunities at your fingertips 

  • One day off a year as ‘You Day’ to celebrate you 

  • Access to the Portable Long Service Scheme 

  • Great salary, super and salary packaging to boost your take-home pay, and much more 

Above all, joining CHL means being part of something bigger — making a meaningful difference and helping create a future where everyone has a place to call home. 

 

About CHL 
At CHL, we’re working towards a world without housing poverty. As Australia’s largest regulated community housing provider, we’ve spent more than 30 years creating safe, secure and affordable homes where people can belong, thrive and build a brighter future. We’re a purpose-driven organisation, and our people are at the heart of what we do. Our values of Teamwork, Integrity, Service Excellence and Everyone Matters guide how we work, how we support our customers and how we make a difference in communities across Australia. 

 

Our recruitment process 
Please note that the advertising closing date is indicative only.  CHL reserves the right to close the advertisement before the close date is reached. Therefore, it is encouraged that you submit your application as soon as possible. We aim to make our recruitment process clear, engaging and respectful, keeping you informed every step of the way.  Please note, appointments are subject to satisfactory pre-employment checks, including a Police Check and any other checks required for the role. 

Apply

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