Case Manager

• Permanent, Part-Time (0.5 FTE) | Location: Mount Gambier
• Collaborative and client focused team | Experienced and supportive leadership
• $53.43 p/h + super + PBI salary packaging

Provide specialised domestic violence case management, crisis support, safety planning and advocacy to empower victim-survivors and promote recovery.

Program Overview

Centacare Domestic Violence Services delivers high-quality, client-focused domestic and family violence (DFV) services across regional South Australia. The service aims to ensure victim-survivors and their children experiencing violence are safe, supported in their recovery, and empowered to achieve sustainable housing and positive life outcomes.

The Role

The Case Manager is responsible for the delivery of specialist domestic and family violence case management, crisis intervention, advocacy, and support services. The role works collaboratively with clients, service providers, and community stakeholders to promote safety, wellbeing, and long-term recovery outcomes for victim-survivors and their families.

Job responsibilities

• Provide specialist domestic and family violence case management services to victim-survivors and their children.
• Deliver DFV education, information, supportive counselling, and practical assistance to enhance safety and wellbeing.
• Coordinate access to crisis, transitional, and long-term accommodation options.
• Work collaboratively with housing providers and support agencies to secure safe and sustainable housing outcomes.
• Assist clients with housing applications and tenancy-related support.
• Assess client needs and support access to material aid, brokerage funding, and emergency assistance programs.
• Develop and maintain effective working relationships with government agencies, community organisations, housing providers, and specialist support services. 

What you need to bring

Essential

• Degree in Social Work.
• Valid Department of Human Services (DHS) Working with Children Check
• Valid National Police Check
• Valid Australian Drivers Licence
• Ability to travel interstate when required
• Ability to undertake some work out of standard work hours when required
• Ability to participate in on call roster to provide afterhours crisis response, on-call allowances will apply as per the award 

Desirable

Extensive demonstrated experience in sectors such as domestic and Aboriginal family violence, mental health, homelessness, case management and/or trauma informed service.

See attached position description for full details. 

 What's in it for you

• SCHCADS Award 2010 Crisis Accommodation Level 3 $53.43 per hour + super
• Generous salary packaging to help increase your take home pay
• Experienced and supportive leadership
• Professional team of specialist workers
• Supportive leadership and supervision
• Access to training and professional development opportunities
• Access to our Employee Assistance Program (EAP) 

Who we are

Each year, we support more than 20,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Family Services - Our Story

How to Apply

Please submit your resume and cover letter (as one document) outlining how you meet the requirements of this role as outlined in the position description.

To access the position description or submit your application click on the 'Apply Now' button.

For a confidential discussion about this opportunity please contact Nik Tilley, Program Manager, on 0448 673 826.

Applicants are encouraged to apply as soon as possible; applications will be shortlisted as received and the job advertisement may close without notice.

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

With respect, no agencies please.