Store Supervisor | Kate Spade Brisbane DFO

Lead with Style at Kate Spade New York

At Kate Spade New York, we celebrate individuality, optimism, and effortless style. We're looking for an inspiring Store Supervisor to join our team at Brisbane DFO and play a key role in delivering exceptional customer experiences, coaching a high-performing team, and driving store success.

If you're a passionate retail leader who thrives in a fast-paced environment and loves fashion, clientelling, and people development, we'd love to hear from you.

The Role

As a Store Supervisor, you will support the Store and Assistant Store Manager in leading the daily operations of the boutique. You will be a brand ambassador, motivating the team to achieve sales targets while delivering an elevated and memorable customer experience.

Key Responsibilities

• Lead by example to deliver exceptional customer service and sales results.
• Drive individual and team performance against sales and KPI targets.
• Support and coach team members to maximise productivity and engagement.
• Build and maintain strong customer relationships through clientelling and outreach.
• Assist with roster execution, operational standards, and daily store functions.
• Ensure visual merchandising standards reflect the Kate Spade brand.
• Support stock management, inventory control, and loss prevention practices.
• Create a positive, inclusive, and values-driven team culture.

About You

To Be Successful, You Will Have:

• Previous experience in a retail leadership role such as Supervisor, Key Holder, Senior Sales Associate, or Team Leader.
• A passion for fashion, luxury, or premium retail.
• Strong communication and people leadership skills.
• Proven ability to achieve sales targets and drive commercial outcomes.
• A customer-first mindset with a genuine passion for delivering exceptional service.
• Strong organisational skills and attention to detail.
• Flexibility to work across a rotating roster, including weekends and peak trading periods.

What's In It For You?

• Join a global fashion house within the Tapestry portfolio.
• Competitive salary package.
• Monthly incentives and recognition programs.
• Career progression and development opportunities.
• Generous staff discounts across Kate Spade and Coach.
• Supportive and collaborative team culture.
• Work with a brand known for creativity, optimism, and self-expression.

Apply Today

If you're ready to take the next step in your retail career and inspire a team to deliver exceptional results, we'd love to hear from you.