Monitoring & Observability Specialist | Infrastructure

Join a major digital infrastructure modernisation program and help shape the future of enterprise monitoring.

Your new companyThis large Brisbane-based organisation is undertaking a significant technology modernisation program focused on strengthening the resilience, visibility and supportability of its technology environment.
They are seeking an experienced Monitoring & Observability Specialist for an initial 12-month contract, with the possibility of extension. Based in Brisbane CBD, this is an opportunity to help shape the future direction of monitoring and observability across a large, complex enterprise environment.
Your new roleThis senior specialist role combines strategy, technical design and practical delivery. You will help develop the enterprise monitoring and observability strategy and roadmap, then translate it into detailed, implementable solutions. 
Working across infrastructure, cloud, cyber security, architecture and operational teams, you will help shift the organisation from reactive monitoring towards proactive service health, anomaly detection and earlier fault identification.
The role extends beyond application monitoring, covering cloud, SaaS/PaaS, servers, networks, routers, switches, firewalls, Wi-Fi and critical services. A key focus is improving fault isolation and troubleshooting while reducing operational workload.
Key responsibilities will include:

• Developing enterprise-wide monitoring and observability strategies and roadmaps
• Assessing existing capabilities, investments, visibility gaps and improvement opportunities
• Translating strategy into detailed technical designs and implementable solutions
• Improving visibility across cloud, infrastructure, networks, security and critical services
• Developing proactive monitoring, service health and anomaly detection capabilities
• Improving fault isolation, alert quality and event correlation
• Strengthening log aggregation, retention and accessibility for monitoring and troubleshooting
• Integrating monitoring across infrastructure, security, cloud and operational environments
• Working with busy technical teams to gather requirements and enable practical delivery
• Developing implementation roadmaps, technical documentation and recommendations

What you'll need to succeedYou will bring broad enterprise monitoring and observability experience and be able to think strategically while remaining technically hands-on enough to turn that strategy into practical designs.
Ideally, you will have:

• 7+ years' experience across enterprise monitoring, observability, logging or infrastructure operations
• Experience developing monitoring and observability strategies or roadmaps
• Strong technical design and implementation experience in complex enterprise environments
• Monitoring experience across cloud, SaaS/PaaS, servers, networks, routers, switches, firewalls and Wi-Fi
• Experience with proactive monitoring, service health, anomaly detection and fault identification
• Strong understanding of logging for monitoring and troubleshooting, including aggregation and retention
• Exposure to Splunk, Elastic, Microsoft Sentinel or comparable enterprise platforms
• Experience integrating monitoring across infrastructure, cloud, networks and security
• Strong stakeholder engagement and technical documentation skills

Importantly, this role is not centred on administering one particular monitoring product. The focus is broad enterprise monitoring and observability, setting direction and translating it into practical technical outcomes.
What you'll get in return

• Initial 12-month contract with possible extension
• Opportunity to influence enterprise monitoring and observability strategy
• Exposure across strategy, architecture, governance and delivery
• Work within a major digital infrastructure modernisation program 

What you need to do nowIf you're an experienced monitoring or observability specialist looking for a role with genuine enterprise-wide influence, apply now or contact Alana DeLisle at Hays for a confidential discussion.#3022254