Assistant In Room Dining Manager

Description

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

CURATING ORIGINALITY TAKES TALENT

W Brisbane located at 81 North Quay, Brisbane City is hiring an Assistant In Room Dining Manager. This is an exciting opportunity for an operationally driven leader looking for a new adventure. The right candidate will be passionate, driven, and an experienced Food & Beverage guru ready to take charge and assist with all things In Room Dining and Mix Bar. Get ready to set the stage for epic and unforgettable experiences through room amenities and deliveries! You will be responsible for, but no limited to;

• Assist with the daily operation of the In Room Dining Department and B&F operations, ensuring maximum guest satisfaction and profit contribution 
• Personally assist all guests by delivering on our Whatever/Whenever service promise 
• Ensures compliance with all Room Service policies, standards, and procedures 
• Strong verbal and written communication skills with the ability to adapt and work well under pressure  
• Helps to manage the delivery of amenity packages and VIP gifts
• Conduct pre-service briefings with staff including: Group movement, guest feedback, GVV, VIPs, and product knowledge
• A great understanding of, and adhere to, financial controls and administrative responsibilities
• Identify training opportunities and assist the Assistant Beverage & Food Manager in training Talent according to W standards
• Lead the team to be their best every day and maintain a positive work culture

BENEFITS 

• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• The best hotel training opportunities produced independently by W Brisbane and internationally recognised training programs by Marriott International
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
• ‘Great Places to Work’ certified

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

MI CAREERS SOCIAL MEDIA ACCOUNTS

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CTA TO LEARN MORE

Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at Katharine.kennedy@whotels.com