Operations Manager Children and Youth Services

Carpentaria is a not-for-profit organisation providing Disability and Therapy Services for children, adolescents and adults, through:

• Allied Health therapy programs (including Speech Therapy, Occupational Therapy, Physiotherapy, Psychology)
• Independent Living programs
• Pathways Program
• Employment and Training
• Specialist Disability Accommodation
• Out of Home Care

We deliver innovative and flexible services to empower people to thrive and live a great life and are committed to a philosophy that respects the rights of individuals to make informed choices about their lives.

Your new role

The Operations Manager is responsible for the leadership, oversight, and continuous improvement of Carpentaria's Out of Home Care (OoHC) program, ensuring the delivery of safe, high-quality, trauma-informed, and culturally responsive services for children and young people. The role provides operational leadership across multiple residential houses, supporting House Coordinators, Therapeutic Specialist and teams to deliver consistent, therapeutic care aligned with individual needs, legislative requirements, and organisational standards.

The ideal candidate

• Minimum Diploma in relevant qualification in community services
• Significant experience in OoHC, child protection, or youth services, including leadership experience
• Strong understanding of trauma-informed care, therapeutic models, and safeguarding practices
• Demonstrated experience in leading teams, managing performance, and workforce development

Remuneration and benefits

A competitive remuneration and benefits package is on offer, including:

• Competitive base salary package 
• Salary packaging available (equivalent of up to $6,400 additional salary)
• 5 weeks annual leave + 17.5% leave loading
• Access to employee discounts and wellness benefits
• Access to free confidential counselling and support via our Employee Assistance Program (EAP)
• On site cafe and free parking
• Work satisfaction - love what you do and why you do it!

Recruitment process

Our recruitment process is based on values, skills and qualifications.

For more information on this exciting opportunity please review the position description here: https://carpentaria.org.au/wp-content/uploads/PD-Operations-Manager-April-2026.pdf

To express your interest in this exciting role, please submit your resume and a one-page overview of your experience by clicking 'apply' below.

Interviews will be scheduled as suitable applications are received. You are encouraged to submit your application early.

Please note that we are not accepting applications from recruitment agencies for this role.

Contacts and further information

For more information about this exciting opportunity, or to have a confidential discussion, please contact Sarah Tyrrell, Human Resource Manager on 0408 182 983 or Sarah.Tyrrell@carpentaria.org.au.

Further information about Carpentaria is available at carpentaria.org.au.