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Wellbeing Advisor

University of Newcastle

Student Services
Location
New South Wales
Type
Full-time
Salary
$107k – $121k

About the role

  • Be part of a team that is passionate about creating a supportive and inclusive student experience.
  • Apply your professional expertise in a collaborative environment
  • Make a meaningful difference to the student experience

Be Challenged and Imagine with us

At the University of Newcastle, we recognise that student wellbeing is fundamental to student success. We are seeking a compassionate and experienced Wellbeing Advisor to join our team and provide high-quality, responsive support to students navigating a range of personal, social and wellbeing challenges.

As a key point of contact within a multidisciplinary student support service, you will help deliver an integrated, accessible and student-centred approach to care, ensuring students can access the right support at the right time. This is an opportunity to work across the student lifecycle, building trusted relationships and helping students overcome barriers, strengthen their wellbeing and achieve their academic goals.

The role:

In this role you will:

  • Undertake holistic biopsychosocial-cultural assessments to understand students' individual circumstances, needs and support requirements.
  • Assess and manage risk within your professional scope, working collaboratively with internal teams and external service providers.
  • Provide short-term case management, practical guidance and appropriate referrals to ensure students receive timely and coordinated support.
  • Offer specialist advice and recommendations on complex student wellbeing matters, supporting positive outcomes for students.
  • Build strong partnerships with academic areas, University teams and community organisations to strengthen support pathways and enhance the student experience.
  • Contribute to wellbeing education and awareness initiatives, delivering training and embedding wellbeing concepts into learning environments.
  • Support professional practice through peer supervision, professional development and the supervision of allied health students undertaking clinical placements.

About you

You are a student-focused professional with a genuine commitment to supporting individual wellbeing and helping people navigate challenging circumstances. You bring sound assessment and case management skills, the ability to exercise professional judgement and confidence working with a diverse range of people and complex situations.

You will also bring:

  • Relevant qualifications and professional experience in a recognised allied health or wellbeing discipline.
  • Demonstrated experience undertaking holistic assessments, managing risk and coordinating appropriate support and referrals.
  • Strong interpersonal and communication skills, with the ability to build rapport and establish effective relationships with students and stakeholders.
  • The ability to work collaboratively within a multidisciplinary team while managing competing priorities and exercising independent professional judgement.
  • A commitment to reflective practice, ongoing professional development and maintaining relevant professional registration and membership requirements.

This full time role is contingent, based on funding at a HEW 7 Higher Education Worker Level and is located at Callaghan Campus

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2030 outlines the University’s commitment to delivering an exceptional student experience and serving our communities. 

For more information click here – Our University. 

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively. 

These include: 

  • A remuneration of $107268 - $120677 p.a. superannuation commensurate with skills and experience
  • Excellent employment conditions in line with University of Newcastle professional staff conditions.
  • Flexible working arrangements (in line with the University’s Flexible Work Policy )
  • 35 hour week
  • 17% super and salary packaging
  • Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
  • Discounts in private health insurance, gym memberships, software, travel and more
  • Wellbeing programs

Your next steps 

Please visit here for a guide on how to apply for a role. 

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application. 

Your application must include: 

  • Your resume
  •  A statement addressing the Essential Criteria listed in the job description demonstrating your qualifications and experience with examples.

To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

Your Response to the Essential Criteria should not exceed 2 pages.

Applications for this position will only be accepted from those with Australian residency or a valid work permit. We are unable to offer visa sponsorship for this role. 

For specific position enquiries, please contact Jacqueline Olley, Senior Manager, Counselling and Psychological Services (02) 4921 6622 or email  Jacqueline.Olley@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: Sunday 22nd November @ 11.59pm AEDST

Our assessment process

Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

  • Interview (an ‘in person’ interview will be conducted as part of the process)
  • Referee checks
  • Pre-employment checks as appropriate to the role 

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive. 

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes. 

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University. 

Our adherence to the Code is about more than compliance—it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable. 

We are excited to be Looking Ahead with you

 

We are committed to a fair, inclusive, and barrier-free recruitment process. If you require an alternative way to access the Position Description or submit your application, please contact employment@newcastle.edu.au.

Reasonable adjustments are available throughout the assessment and interview process to support all applicants to participate fully.

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. We welcome applications from people of all backgrounds and strongly encourage women and Aboriginal and Torres Strait Islander candidates to apply.

#LI-KG1

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