Site Reliability Engineer

We’re looking for a talented, passionate and experienced Site Reliability Engineer to join our Melbourne team and help us deliver outstanding technical expertise to everyone who uses our services and help move the platform forward bringing new ideas and processes with the introduction of new and appropriate technologies.

Our platform is used by some of the largest organisations both nationally and internationally, and it’s highly likely that you have used our platform without even realising.

We are using some of the latest technologies from Google Cloud including but not limited to Serverless technologies such as Cloud Run, App Engine, Google Container Registry, BigQuery and PubSub as well as open source tools such as Consul, terraform, Docker and Jenkins.

We work extremely closely with the likes of Google, Percona and Rackspace to help support our platform, as well as many opportunities to collaborate with them and expand your knowledge with new technologies and tools. We encourage you to take your Google Cloud exams and will cover the cost of training and certification to help you progress in your career.

The “superpowers” you should possess are a passion for platform security, performance, scalability and useability, being cool under pressure and an understanding of cloud or serverless technologies.

A day in the life of an SRE...

• Writing well designed, testable, efficient code to help reduce toil and make more use of automation using the software development standards and practices endorsed by the department
• Sharing responsibility for the platform-wide security, performance, scalability and usability of the Eagle Eye's SaaS systems
• Being guided by an 'Agile' mindset of respect, collaboration, improvement and learning cycles, delivering value, and adapting to change
• Giving guidance where applicable and graciously receiving feedback from others
• Taking pride in ownership of delivering to commitments and obligations, both individually and as a team
• Gathering and refining specifications and requirements based on technical needs
• Consulting on the technical feasibility of and complexity estimates of business requirements
• Being an active member of a team: discussing, collaborating, engaging, seeking solutions when under pressure without passing blame
• Bringing fresh ideas, enthusiasm and creativity to the department
• Being open to other people’s ideas, guidance and feedback and judging when to assert own opinion
• Being ambitious, driven and a passionate about continual growth, both personally and professionally
• Displaying strong communication skills
• Dealing decisively with ambiguity, justifying decisions based on the known variables and the needs of the business.

You are:

• Confident and collaborative with good communication skills
• Driven and focused
• Open to new ideas and discussion
• Able to deal with high pressure and ambiguity

You have:

• A basic understanding of cloud and serverless technologies
• A basic understanding of automation principles
• Exposure to containerisation technologies such as Docker
• Experience in shell or bash scripting
• Experience and understanding of programming languages such as Python or PHP
• Experience of building and deploying pipelines in Jenkins or serverless CI/CD pipelines such as Travis CI or Circle CI
• Experience with managing and maintaining MySQL databases and fluent with basic SQL
• Extensive knowledge of Linux Operating Systems such as CentOS

• A competitive base salary
• Bonus scheme with potential to earn up to 10% of salary dependant on your own personal behaviours, achievement of goals and company revenue targets
• Flexibility to work from home or various office locations and flexible hours
• Support in continuous learning and self-development
• Access to the Uprise Wellbeing Platform and Headspace app subscription
• Mental Health First Aiders to support employee’s mental wellbeing
• Employee Resource Groups focussed on underrepresented groups in Eagle Eye, including Purple Women
• Supportive, flexible family policies and paid parental leave
• Charity Committee committed to organising events throughout the year to raise money for those less privileged
• A friendly, fun, growing team of people who work hard but love to play hard too, with location specific Christmas parties and annual whole company get together hosted in the UK