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Listed 4 weeks ago

ServiceNow Developer

Whizdom

Developers/Programmers
Location
Melbourne, VIC
Type
Full-time

About the role

ServiceNow Developer (ITOM / ITAM)

  • Location: Australia
  • Employment Type: Contract or Permanent

The Opportunity

Our client is seeking an experienced ServiceNow Developer to support a major banking client on a large-scale ServiceNow transformation program. This role will focus on the design, development, and optimisation of ServiceNow solutions across IT Operations Management (ITOM) and IT Asset Management (ITAM), with a particular focus on HAM, SAM, CMDB, CSDM, Discovery and Service Mapping.

 This is an excellent opportunity to work on a complex enterprise environment, helping to improve service visibility, operational efficiency, and asset governance across a large banking organisation.


Key Responsibilities
  • Design, develop, configure, and enhance ServiceNow solutions across ITOM and ITAM modules.
  • Implement and support Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities.
  • Develop and maintain a robust and accurate Configuration Management Database (CMDB).
  • Implement and align solutions with the Common Service Data Model (CSDM) framework.
  • Configure and optimise Discovery and Service Mapping capabilities.
  • Develop workflows, integrations, automation, and custom ServiceNow applications.
  • Collaborate with architects, business stakeholders, and technical teams to deliver scalable and high-quality solutions.
  • Support platform upgrades, enhancements, and continuous improvement initiatives.
  • Contribute to solution design discussions and best-practice implementation approaches.

Essential Skills & Experience
  • Strong experience as a ServiceNow Developer within enterprise environments.

Deep expertise across:
  • ServiceNow ITOM
  • ServiceNow ITAM
  • Hardware Asset Management (HAM)
  • Software Asset Management (SAM)
  • CMDB
  • CSDM
  • Discovery
  • Service Mapping
  • Strong ServiceNow scripting and platform development experience.
  • Experience delivering ServiceNow solutions in complex, large-scale organisations.
  • Excellent problem-solving, communication, and stakeholder engagement skills.
 
Mandatory Certifications
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
 
Desirable
  • ServiceNow Certified Technical Architect (CTA)
  • Experience working within the banking or financial services sector.
  • Experience with enterprise-scale ServiceNow transformation programs.

Eligibility
  • Must be based in Australia.
  • Full Australian working rights.
 

If you're a skilled ServiceNow Developer with strong ITOM and ITAM expertise and are looking to join a high-profile banking program, we'd love to hear from you.
Apply

via whizdom.shazamme.com

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