Trainee Insurance Administrator

Finished school and not sure university is for you?

Start your career, earn a full-time wage and gain a nationally recognised Certificate III in Business while working with an established Australian commercial insurance business in North Sydney.

We are looking for motivated school leavers and entry-level candidates to join a structured 2027 Traineeship Program commencing 1 February 2027.

You don't need insurance experience. What's more important is that you're willing to learn, communicate confidently, have good attention to detail and are ready to start building a professional career.

What you'll get

• Full-time paid employment while completing your Certificate III in Business
• A structured 12-month traineeship and development program
• Hands-on experience across different areas of a professional insurance business
• Approximately 12 weeks in each team, giving you broad exposure before choosing a career direction
• Your own workplace mentor to support you throughout the program
• Professional and industry-specific training
• Support to work towards the Tier 1 General Insurance qualification
• A genuine pathway towards a permanent career opportunity in 2028
• Experience in an established corporate office environment in North Sydney

What will you actually be doing?

Throughout the program, you'll rotate through four different areas of the business and learn how commercial insurance works from the ground up. You'll gain exposure to clients ranging from small and medium businesses through to larger organisations operating in a range of industries.

You'll learn how to:

• Support insurance brokers and account teams
• Assist with general business administration and client enquiries
• Prepare and maintain client and insurance documentation
• Help obtain and compare insurance information and quotes
• Support policy renewals and amendments
• Learn about different types of business insurance
• Assist with insurance claims and client support
• Communicate professionally with clients, insurers and colleagues
• Develop your Microsoft Office, administration and customer service skills
• Understand how a professional financial services business operates

Don't worry if you don't understand insurance yet. That's what the traineeship is designed to teach you.

Who we're looking for

This opportunity could be ideal if you have recently completed Year 12 and are looking for an alternative to university. You don't need previous office or insurance experience.

We're looking for someone who:

• Has completed the HSC or equivalent
• Has a good level of numeracy and is comfortable with maths
• Has strong written and verbal English communication skills
• Is comfortable using computers and learning new systems
• Has good attention to detail
• Is organised and reliable
• Enjoys working with people and being part of a team
• Is curious, motivated and willing to learn
• Wants to build a genuine professional career

Career changers looking to enter the insurance industry are also encouraged to apply.

Applicants must have appropriate Australian working rights.

Location & working arrangements

North Sydney

This is a full-time, office-based traineeship. Working from home is not available for this role. 

How to apply

Click Apply Now and submit your resume