Financial Counsellor - Community Hub

Make a real difference with Vinnies VictoriaBe part of one of Victoria’s leading not-for-profits and help create meaningful change in the community every day.Location:  Community Hub - SheppartonWork type: Full-time, OngoingHourly rate: SCHADS 6 at $58.37 - $60.95 per hour + Superannuation + NFP Salary PackagingWorking Model: On SiteAbout the roleReporting to the Snr. Financial Counsellor, your primary responsibility will be to undertake work of significant complexity that requires professional judgement relevant to VincentCare’s Financial Wellbeing and Capability activities, in particular, providing safe, inclusive, culturally appropriate, timely and accessible financial counselling and financial capability services.As an accredited Financial Counsellor, you will have specific knowledge about the credit, bankruptcy and debt collection laws, concession frameworks and industry hardship practices.  You will be expected to provide direct case work in either in-office, outreach or via phone and support clients by prioritising debt; accessing hardship variations; advocating and negotiating with creditors; lodging disputes both within internal and/or external dispute resolution practices; making relevant referring to other services; and administering emergency relief (if applicable). Want the full details? View the Position Description hereAbout youYour skills and capabilities will include:High degree of interpersonal and communication skills, both written and verbal.Self-motivated with the capacity to work autonomously and manage priorities, time and workload.Contributes to team outcomes and a positive team culture.Resilient and perseveres in the face of setbacks, change and/or challenges.QualificationDiploma in Community Services (Financial Counselling).Member of (or eligible for membership with) Financial Counselling Victoria (FCVic).Valid Victorian Driver Licence.Why join Vinnies?Not for profit salary packaging – increases your take-home payMake an impact – support over 300,000 Victorians each yearWe offer a workplace with a firm commitment to helping others.We are passionate about #SocialJustice.About usVincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.  Want to know more?Website: www.vinnies.org.au/vicLinkedIn: LinkedIn – Vinnies Victoria YouTube: @VinniesVictoriaHow to applyIf this sounds like the right opportunity for you, we’d love to hear from you.Please submit:Your CVA short cover letter outlining your suitabilityApplications close: 24th November 2026Phone enquiries may be made to Marie Murfet, Hume Community Hub Manager on 0407 095 708. Please note: applications will be reviewed as they are received and the role may close earlier. We encourage you to submit your application as soon as possible. Important informationPre-employment checks are required (including National Police Check, Working With Children Check and right to work)We are committed to child safetyWe value diversity and inclusion and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all backgroundsNo agencies please.Where good happens #Goodworks