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Listed 3 weeks ago

Service Lead, Public Waste & Cleansing Coordinator

Public Sector People

Government - Local
Location
New South Wales
Type
Full-time

About the role

Public Sector People are partnering with a local government organisation to recruit for an Service Lead, Public Waste & Cleansing Coordinator.
  
Contract: 3 months | Immediate Start
Hourly Pay Rate: $60-80 p/h + Super
  
Responsibilities: 
  • Lead and coordinate public waste and cleansing services to maintain clean, safe and well-presented public spaces across the Northern Beaches.
  • Manage contractors and service providers, monitoring performance against contractual obligations, service specifications and KPIs.
  • Oversee procurement activities and contract management, ensuring compliance with Council policies, procedures and budget requirements.
  • Manage customer requests, correspondence and complaints, ensuring issues are investigated, resolved and documented in a timely manner.
  • Identify and implement service improvements to enhance operational efficiency, customer satisfaction and service delivery.
  • Work collaboratively with internal teams, contractors and external stakeholders to coordinate services and resolve operational issues.
  • Support the delivery of operational projects, including service redesign, route optimisation and the implementation of new systems and technologies.
  • Manage project timelines, resources and budgets, supporting change management and staff training to embed improved processes.
  • Provide leadership, mentoring and support to staff, fostering a culture of accountability, continuous improvement and service excellence.
  • Assist with planning and responding to operational risks, severe weather events and unexpected disruptions to service delivery.
  
Essential:
  • Demonstrated experience in contract and project management within a relevant field, such as waste management, cleansing or property management.
  • Proven people management skills, with the ability to lead, motivate and support a team.
  • Demonstrated management experience.
  • Current NSW Class C Driver Licence.
  • 2+ years experience in an administration support role within local government or working in a politically sensitive environment
  • Previous experience with TechOne, Content Manager/TRIM, Authority or Pathway highly regarded
  
For a confidential discussion, please contact Chloe Dallimore at cdallimore@publicsectorpeople.com.au
  
Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.
  
To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au
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