Listed 11 weeks ago
Remote Client Support Representative
Sweet Carolina Travels
Apply
via sweet-carolina-travels.ninjagig.com
Travel & Tourism
- Location
- Melbourne, VIC
- Type
- Full-time
- Salary
- $45k – $55k
About the role
Position Description
Job Description
We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.
Key Responsibilities
- Provide support via email, chat, and phone
- Assist with updates, changes and general client inquiries.
- Share helpful information related to upcoming plans and arrangements.
- Follow up with clients prior to departure to ensure they feel prepared
- Resolve concerns while maintaining a positive experience
- Keep accurate records of client interactions
Ideal Candidate
- Strong communication and people skills
- Customer service experience is a plus
- Organized and dependable
- Comfortable working remotely and managing tasks independently
- Interest in travel, hospitality, or client experience preferred.
Type: Full-time
Pay: $45,000.00 to $55,000.00 per YEAR
Apply
via sweet-carolina-travels.ninjagig.com