APS2 Production Support Officer

Join a Government team and support the secure and efficient processing of applications

Your new company 
This Government agency provides important services to the Australian community. They are seeking a reliable and detail focused Production Support Officer to join their busy processing operations.
Your new role 
As an APS2 Production Support Officer, you will provide essential back office administrative and processing support. Working in a structured, high volume environment, you will ensure applications and supporting documentation are processed accurately, securely and efficiently.

Your responsibilities will include:

• Preparing and processing documentation through internal systems
• Reviewing information to identify errors, inconsistencies or missing details
• Completing computer based processing and quality checks
• Managing physical and electronic records in line with established procedures
• Resolving straightforward processing issues and escalating more complex matters
• Prioritising work to meet operational deadlines and service requirements
• Maintaining accuracy while working through large volumes of information
• Supporting different areas of the operation as workload demands change
• Completing general administration to assist the broader team

What you'll need to succeed 
To be successful in the role, you will enjoy structured, process focused work and take pride in getting the details right.You will ideally bring:

• Previous experience in administration, data processing, records, document control or a similar environment
• A careful and methodical approach to your work
• Confidence learning and navigating computer systems
• The ability to remain focused when completing high volume or repetitive work
• Good judgement when working with sensitive information
• Strong organisation skills and the ability to manage competing priorities
• A dependable, team focused attitude
• The ability to adapt quickly when processes or workload requirements change
• Be comfortable working in a fully office-based environment

Mandatory requirements
To be considered for this opportunity, you must:

• Be an Australian Citizen
• Hold a current National Police Check, or be willing to obtain one
• Be willing and able to obtain and maintain a Baseline Security Clearance
• Be available to work full-time hours in the Adelaide CBD
• Be comfortable working in a fully office-based environment

What you'll get in return 

• Opportunity to gain valuable government experience
• Structured, process driven work environment
• Exposure to processing and government operations
• Supportive team environment
• Opportunity to develop administration and records management experience

What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to yvonne.scott@hays.com.au or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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