Client Services Officer

An exciting opportunity for an experienced Administrator to join a reputable accounting firm

Your new company 
Haysare proud to be partnering with a progressive and highly regarded accountingand advisory firm that delivers integrated solutions across Business Advisory,Tax & Accounting, Self-Managed Superannuation, Human Resources, CloudSolutions, Wealth Management, and Lending. With a strong focus on buildinglong-term client relationships, the firm supports a diverse portfolio ofbusiness owners, professionals, and individuals, providing tailored advice tohelp them achieve their financial and business goals. Renowned for itscollaborative culture, client-centric approach, and commitment to excellence,this is an exciting opportunity to join a team that values innovation,professional growth, and exceptional service.
Your new role 
Your new role as an Client Services Office you will join a busy firm situated in the Adelaide CBD. You will be an integral part of a professional firm responsible for duties not limited to:

• Providing high-quality administrative and client support to a busy Accounting team
• Coordinating the preparation and distribution of financial statements, tax returns, and related client documentation
• Managing client onboarding, maintaining accurate records, and updating internal practice management systems
• Preparing client correspondence, engagement letters, fee proposals, and invoices
• Assisting with business registrations, including ABN, TFN, GST and PAYG, along with company and trust establishment documentation
• Liaising with clients, the ATO, ASIC, and other key stakeholders
• Maintaining accurate client records and ensuring compliance with internal processes and procedures
• Supporting reception and front-of-house functions as required to ensure a seamless client experience

What you'll need to succeed 
To be considered for this role, you will meet the following criteria:

• Previous experience in a customer-facing or administrative support role, with a strong focus on delivering exceptional service
• Exposure to an accounting, financial services, or professional services environment will be highly regarded, though not essential
• Confidence navigating business software and Microsoft Office applications, with experience in platforms such as Xero, FYI, XPM, or similar viewed favourably
• Strong organisational skills with the ability to effectively manage competing priorities and deadlines
• A professional, client-focused approach and a commitment to providing a high standard of service
• Excellent written and verbal communication skills, with the ability to build positive relationships with clients and colleagues
• A collaborative and proactive mindset, with the ability to contribute positively to a close-knit team environment and support broader business objectives

What you'll get in return 
Inreturn for your hard work and dedication, you will enjoy:

• A supportive and collaborative team environment where your contribution is valued.
• Opportunities to develop your administrative skills and grow professionally within the firm.
• Exposure to a variety of tasks, giving you a well‑rounded experience across client service and office operations.
• A stable role with a reputable business that fosters a positive workplace culture.
• The ability to work either part-time or full time

What you need to do now 
TanyaMurray is currently recruiting this exciting permanent opportunity so if thissounds like the role you have been looking for and hold all the aboverequirements, apply ASAP via the link. At Hays, we value diversity and arepassionate about placing people in a role where they can flourish and succeed.We actively encourage people from a diverse background to apply.


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